HP ML350 (G5) Random restarts

Hi there,

Any light that anyone can shed on this would be greatly appriciated. We have a HP ML 350 in one of our sites which is causing no end of problems. IT all started a while back with random lockups/crashes. A case was logged with HP and they have replaced a riser board, one of the disks and the battery in the raid controller. The problem has advanced and is now randomly rebooting. This does not seem to be at any specific time of the day or on consecutive days, theres no pattern to it at all.

We currently have a case open with HP but I feel it may there uninterested in it. There is nothing in the logs before or after the reboot (Besides the usual "the reason the administrator has given for the previous unexpected shutdown......") and is becoming a nuisance.

Thanks in advance
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Does the random restarts happen in safe mode too?
bmsbyrneAuthor Commented:
Hi g000se,

Not sure, as they are a few days apart...and obviously we can't run in safe mode...

Any thoughts?
How about the power supply unit, maybe its bad?

Try stopping some services that you don't need running on the server.

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bmsbyrneAuthor Commented:
All the HP Diags report all is good with the PSU, so its a hard one to them to replace without a definitive report from the server that the PSU is dead.

What services would you suggest stopping that might be causing this?

What role does this server have in the network?  From there we may be able to determine which services can be stopped.

How much memory does the server have?
bmsbyrneAuthor Commented:
It was the PSU...HP eventually agreed to replace it and its working fine now...
I am glad to hear that HP agreed to replace it.  Thanks.
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