HP ML350 (G5) Random restarts

Hi there,

Any light that anyone can shed on this would be greatly appriciated. We have a HP ML 350 in one of our sites which is causing no end of problems. IT all started a while back with random lockups/crashes. A case was logged with HP and they have replaced a riser board, one of the disks and the battery in the raid controller. The problem has advanced and is now randomly rebooting. This does not seem to be at any specific time of the day or on consecutive days, theres no pattern to it at all.

We currently have a case open with HP but I feel it may there uninterested in it. There is nothing in the logs before or after the reboot (Besides the usual "the reason the administrator has given for the previous unexpected shutdown......") and is becoming a nuisance.

Thanks in advance
bmsbyrneAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

g000seCommented:
Hi,

Does the random restarts happen in safe mode too?
bmsbyrneAuthor Commented:
Hi g000se,

Not sure, as they are a few days apart...and obviously we can't run in safe mode...

Any thoughts?
g000seCommented:
How about the power supply unit, maybe its bad?

Try stopping some services that you don't need running on the server.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

bmsbyrneAuthor Commented:
All the HP Diags report all is good with the PSU, so its a hard one to them to replace without a definitive report from the server that the PSU is dead.

What services would you suggest stopping that might be causing this?

g000seCommented:
What role does this server have in the network?  From there we may be able to determine which services can be stopped.

How much memory does the server have?
bmsbyrneAuthor Commented:
It was the PSU...HP eventually agreed to replace it and its working fine now...
g000seCommented:
I am glad to hear that HP agreed to replace it.  Thanks.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.