Exchange Recipient Policy: Email Deletion in Folders outside Inbox

           I need to implement a new recipient policy to clean up email that is older then 12 months in all mailboxes. My testing has gone well but I have run into an issue where any folder that was created outside the inbox folder is not being scanned. This is with using the option to "scan all other mail folders."

For example, if a user created a folder under their mailbox, its not being scanned. I also tried adding the drafts folder to the list manually and it is not being scanned as well. Any help would be appreciated, thanks.
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Malli BoppeCommented:
Subfolders are processed only when you select all other mail folders in the maibox management.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
jhsitAuthor Commented:
Yes, that is what I'm using. good news is it has started working. It appears to have been an issue with another policy which I have removed.
jhsitAuthor Commented:
I figured out the issue.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.