IMAP Usernam/password error

I have set up IMAP over SSL and when trying to connect outlook from and outside source it fails on username/password. I have domain/username then network password. It seems that I am missing a simple step somewhere.
reindeerautoAsked:
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Satya PathakConnect With a Mentor Lead Technical ConsultantCommented:
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reindeerautoAuthor Commented:
I already did that setup, and I went back and verified.  The problem is when I am at a pc outside of my network trying to get my work email setup on outlook it fails the test at my username/password.
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reindeerautoAuthor Commented:
Ok now I have the authentication working on the outlook client outside the office through the IMAP protocol, and I can send email to my work account from my outside outlook client. I am not receiving any email to my outside outlook client though, any suggestions?
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reindeerautoAuthor Commented:
Ok now it started working, not sure what I did.
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