Why does WinFax pro not complete the installation?

Why does WinFax pro not complete the installation?
bjungerAsked:
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notacomputergeekCommented:
What errors messages are you getting?
Have you checked the Event Viewers for errors?
Are you logged in with an Administrator account?
Did you try to disable Symantec before installation?
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bjungerAuthor Commented:
when it comes to the screen where you put in the csid and fax numbers it allows you to enter the csid but when I want to enter the fax # the screen disappears
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Vadim RappCommented:
Open control panel -> regional and language options -> details -> advanced - check "turn off advanced text services".
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Vadim RappCommented:
Accept http:#31020259 , it _is_ the answer. For this answer, site getfaxing.com charges membership fee.
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