Connector will not glue

Using Visio 2003. I am trying to connect to shapes (servers) together with a connector. When I drag the end of the connector over a shape or to a connection on the shape (server), the connection does not turn red. It "snaps to" the connection point, but it will not glue. If I drag the shape the connection between the shape and the connector is broken. What I expect is the connection point to turn red when I connect the connector to the shape and then when I drag the shape the connector remains attached to the shape.

What setting is preventing the behavior I expect?
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Scott HelmersVisio Consultant, Trainer, Author, and DeveloperCommented:
The first thing to check is whether the "connector" you're using is a real connector or just a line. A real connector in Visio is also referred to as a dynamic connector. You can drop one on the page by using the Connector Tool, which is located to the right of the Pointer Tool on the main Visio toolbar. A dynamic connector should allow you glue to connection points on a shape, if any, or to the shape itself.

An ordinary line, of the sort you create by using the line tool on the drawing toolbar, has different glue characteristics. It should glue to a connection point but won't glue to the shape as a whole.

However, if your server shape does have connection points and you're still not able to glue, check Tools>Snap & Glue. Be sure that there is a checkmark next to Connection Points in the Glue To... column.

zipwilly05Author Commented:
I missed the check mark next to the Tools>Snap and Glue. Thanks!!
Scott HelmersVisio Consultant, Trainer, Author, and DeveloperCommented:
Interesting... having that option checked is usually the default... but I'm glad that was the answer.
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