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Backup Exec 2010 and Windows 2000 Pro Workstations

I have just completed upgrading my Backup Exec software. I went from version 10.0d to 11.0d to 2010. When I try to push the Remote Agent for Windows Systems to one of my Windows 2000 Pro workstations I get the following message;

" Error connecting to the remote server. Ensure that the server is available, has WMI enabled, and not blocked by a firewall. 1603 "

I can get to both workstations on the network and they don't have a firewall. I was able to install this agent on a different Windows 2000 Pro workstation so I know Backup Exec 2010 does support Windows 2000 Pro workstations.

I appreciate any help with this issue. Thank you.

Rodney Barnhardt

Did you look at the logs for any particular errors? Have you verified that the BE server can contact the client? Is it possible it could be an authentication error?

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ndivani

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I have installed all the current updates, checked and made sure there is no firewall, I also remove the computer from the domain and added to the domain again. The only step left is to check if WMI is enabled.

How do you enable WMI? Please advise. Thank you.

Rodney Barnhardt

It is a service. Go to the bottom of the services listed and look for "Windows Management Instrumentation" and make sure it is set to "automatic" and that it is started.

Rodney Barnhardt

Also, verify the DCOM service is running.