TheDeskDoctors
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Microsoft Dynamics POS - Cannot Log in
We are using MS Dynamics 2.5.3099.0 with SP2 installed
The problem began with a virus, we have a very good computer guy who got the viru off. Then we ran into a problem where the SQL server instance for the POS system to work. This ended up being a permissions issue caused by the removal of the virus. We got that to work by changing the account that the SQL service uses to "local system" this worked and the sql server started up perfectly. We went to log into Dynamics POS and were re-directed to the password setup wizard. This is confusing because we were all already setup in the system. But we tried to continue anyway, but for each employee that I try to set a new passwiord for it errors out with the following error:
"Could not log in store owner from Store Setup Wizard"
Details:
Microsoft.Rms.Security.Aut henticatio n.LoginExc eption: Unable to authenticate user. ---> Microsoft.Rms.BaseServices .Core.Secu rity.UserN otAuthenti cException : The user HNMEDIATE was rejected by authentication provider Possum.
at Microsoft.Rms.BaseServices .Core.Secu rity.RmsUs erIdentity .CreateRms UserIdenti ty(Applica tionMode mode, String server, String username, String password, IClearTextAuthenticationPr ovider authenticationProvider)
at Microsoft.Rms.Security.Aut henticatio n.Authenti cationMana ger.LoginU serWithCre dentials(S tring userName, String password, Boolean validateOnly, Int32& userId)
--- End of inner exception stack trace ---
at Microsoft.Rms.Security.Aut henticatio n.Authenti cationMana ger.LoginU serWithCre dentials(S tring userName, String password, Boolean validateOnly, Int32& userId)
at Microsoft.Rms.UI.Common.Pr ocess.Cont rollers.St oreSetupWi zardContro ller.SaveO wner()
- we cannot get past this wizard and are unable to use the system.
Thank You for your help!
The problem began with a virus, we have a very good computer guy who got the viru off. Then we ran into a problem where the SQL server instance for the POS system to work. This ended up being a permissions issue caused by the removal of the virus. We got that to work by changing the account that the SQL service uses to "local system" this worked and the sql server started up perfectly. We went to log into Dynamics POS and were re-directed to the password setup wizard. This is confusing because we were all already setup in the system. But we tried to continue anyway, but for each employee that I try to set a new passwiord for it errors out with the following error:
"Could not log in store owner from Store Setup Wizard"
Details:
Microsoft.Rms.Security.Aut
at Microsoft.Rms.BaseServices
at Microsoft.Rms.Security.Aut
--- End of inner exception stack trace ---
at Microsoft.Rms.Security.Aut
at Microsoft.Rms.UI.Common.Pr
- we cannot get past this wizard and are unable to use the system.
Thank You for your help!
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