gotoassist vs logmein desktop support

do you know what's the difference, function and price wise?
Hiroyuki TamuraField EngineerAsked:
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andeporterConnect With a Mentor Commented:
LogMeIn can be used for free (with limited features of course). Gotoassist only has a free trial. I would swear by LogMeIn. Always works great.
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Hiroyuki TamuraField EngineerAuthor Commented:
thanks. i just need to make a report how great the Logmein is.
can u list it?
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andeporterConnect With a Mentor Commented:
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berniepConnect With a Mentor Commented:
Team Viewer is worth a serious look:
http://teamviewer.com 
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VBClassicGuyConnect With a Mentor Commented:
Whenever we have a customer who needs remote suport, but doesn't have their own VPN, we always use LogMeIn. Free, pretty snappy performance for a free product, can send special commands (such as a Ctrl-Alt-Del), and is pretty robust. Best zero dollars you can spend!
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Hiroyuki TamuraField EngineerAuthor Commented:
i found out the following;
Yearly subscription
gotoassist express $660
logmein rescue $1188
should i go gotoassist express?
we don't support mobile dev
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VBClassicGuyConnect With a Mentor Commented:
Why use the paid versions? The free LogMeIn (and I'm guessing the GoToAssist also) let you take complete remote control of the PC as if you were sitting in front of it. Do you need more out of a desktop support program? If so, what?
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Hiroyuki TamuraField EngineerAuthor Commented:
free version will install client software and i can access the pc anytime without consent. maybe security problem
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VBClassicGuyConnect With a Mentor Commented:
Yeah, but to access, you need the correct email address and password. If you don't give that out, no one else can access.
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andeporterCommented:
I have to agree w/ VBClassicGuy. I have been doing this IT thing a while and Logmein is a top notch product for a full free version.
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