HTTPS Website login times out?

I've a colleague who tells me that when at home, he tries to login to his online banking account and it times out.  It works just fine from work.  He has two different pc's,  both running Windows XP Home Edition and a DSL line, and he's tried IE and Firefox, and it's a problem on both pc's with both browsers.  He also has the same problem when trying to login to his Fidelity account.  Other than these two sites, he doesn't have a problem accessing other sites, be they http or https.

He's always kept his patches up to date, he's used ESet's Nod32 Internet app for the past few years, along with Spybot.  He's ran several scans looking for virus's, or spyware and they've come back clean.

Anyone have a clue as to why this would occur when he's working off his pc's at home?

Thanks


WestezAsked:
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edbedbCommented:

Click Start then run and enter the following commands one at a time.
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
Or save the attached file httpsFix.txt, rename it to httpsFix.bat then open it.
Some of the commands take a while, give them time to finish.
httpsFix.txt

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WestezAuthor Commented:
what do these cmd's do?
edbedbCommented:
The commands re-initialze the dll files needed for proper access to secure (https) pages.
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WestezAuthor Commented:
Thanks for cluing me in.  I'll ask him to run them over the weekend, so it will be Monday before I get back to you.
edbedbCommented:
I'll be here. Good luck.
WestezAuthor Commented:
It worked just great.  Many thanks for helping us out.
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