XenApp Plugin keeps asking for servername


We are running Citrix 4.5 Enterprise.

We have a Web Interface from which users can access their apps. Web Interface is accessed by http://citrixweb.domain.com. Our Citrix servers are citrix1.domain.com and citrix2.domain.com and the web interface is citrix3.domain.com

I also have the XenApp plugin installed on my machine...however it keeps asking me for a server address? The box is "what is the address of the server hosting your published resources?"

However, regardless of what I enter, whether it's the name of a Citrix server or the http://citrixweb value, it keeps saying:

"Citrix XenApp could not contact the server entered"

Any ideas?
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Carl WebsterCitrix Technology Professional - FellowCommented:
If you are not using a XenApp Services Site, also known as a PNAgent site, then you can uninstall that online plug-in.
Joe_BuddenAuthor Commented:
But don't I need the online plug-in to launch apps via the Web Interface?

This is where I'm confused?
Carl WebsterCitrix Technology Professional - FellowCommented:

"Use the “Citrix Online plug-in – web” to access your hosted applications from a web interface."

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Joe_BuddenAuthor Commented:
Ah ok...got it...(I think)

So the "Citrix Online plug-in" is for desktop/web access, whereas the "Citrix online-plug in web" is for web interface access only and won't keep asking me for a servername.

Any idea where to get the web plug in though, it doesn't appear to be on the Citrix site?
Carl WebsterCitrix Technology Professional - FellowCommented:
The download zip file from the link I sent earlier has the file contained in it.  There is a file called CitrixOnlinePluginWeb.exe in the zip file.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.