asked on

XenApp Plugin keeps asking for servername

Hi

We are running Citrix 4.5 Enterprise.

We have a Web Interface from which users can access their apps. Web Interface is accessed by http://citrixweb.domain.com. Our Citrix servers are citrix1.domain.com and citrix2.domain.com and the web interface is citrix3.domain.com

I also have the XenApp plugin installed on my machine...however it keeps asking me for a server address? The box is "what is the address of the server hosting your published resources?"

However, regardless of what I enter, whether it's the name of a Citrix server or the http://citrixweb value, it keeps saying:

"Citrix XenApp could not contact the server entered"

Any ideas?

Carl Webster

If you are not using a XenApp Services Site, also known as a PNAgent site, then you can uninstall that online plug-in.

Joe_Budden

ASKER

But don't I need the online plug-in to launch apps via the Web Interface?

This is where I'm confused?

ASKER CERTIFIED SOLUTION

Carl Webster

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Joe_Budden

ASKER

Ah ok...got it...(I think)

So the "Citrix Online plug-in" is for desktop/web access, whereas the "Citrix online-plug in web" is for web interface access only and won't keep asking me for a servername.

Any idea where to get the web plug in though, it doesn't appear to be on the Citrix site?

Carl Webster

The download zip file from the link I sent earlier has the file contained in it. There is a file called CitrixOnlinePluginWeb.exe in the zip file.