Blackberry devices having issues with permissions on BESX with no IT Policy

Hello everyone,

We recently went from the BB Professional software over to the BES Express. We currently are using Tmobile Bold devices and everything works great up to the point where our users are downloading apps like weather channel and google maps 4.01 - when they try to run the app, it asks them to setup their permission. Here is the weird part - the phone only gives them the option to prompt - deny or prompt again. Google maps 4.01 will not continue and fail.

Anyone else experiencing this issue? Oddly, was not an issue on the older phones - problem happens to new users added on.
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Have you check the software is compatible with these phones from the manufactures website?
yoojieAuthor Commented:
2C's - I just got the T-mobile OS upgrade V5.0.0586 and loaded it on their phones. Never thought that would cause the issues, but your are correct - software is not compatible with the upgraded OS.

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