"NTDLR is missing" after XP fresh install problem. How can I simply reformat and start over?

I had to hard stop a fresh XP install as the setup files were loading. Thought it would reboot from the Windows CD and proceed as a new install allowing me to reformat the HD. Instead I get this "NTDLR is missing" error. This is a brand new 1TB SATA hard drive. Cant I just start the install over from scratch?
chucktheonlyduckAsked:
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JakeCampbellConnect With a Mentor Commented:
It sounds like it is not reading your key strokes to boot from the CD. When booting an XP disc you should only ever see the five or six periods of CD if you do not press a key. Do you have legacy USB support enabled in your BIOS? or a PS/2 Port/Keyboard that you can try. At that point, try just installing XP again. If none of that works, try attaching the drive to another computer, remove all the partitions on the drive, Do Not create any partitions and place it back in your new build. If all drives attached to a machine have no partitions the Windows install will skip the press any key... message and simply boot from the CD, which is why you probably did not see it the first time you tried to install Windows.

Jake
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alienvoiceCommented:
That usually indicates it trying to install off the hdd instead of the cd. Yes you can just reformat the drive from the cd and begin again.

Obvious Q's, cd is in? it is set to boot of the cd rom first? and your press enter to boot off the cd?
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chucktheonlyduckAuthor Commented:
You would think it would be that simple.....
CD is in. I have configured my boot sequence so that ONLY the CD is read. Problem is that it never seems to "get to" the CD. It is the end of the road when the NTDLR error pops up. Last line I get is

"Boot from CD:"
"Press any key to boot from CD....."
"NTDLR is missing"
"Press CTRL-ATL-DEL to restart"

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Wayne BarronAuthor, Web DeveloperCommented:
Download the Hard Drive Manufactors Utitlity
Do a Format on the drive using their utility and then reboot with the WinXP CD
And you should be good to go.

Carrzkiss
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alienvoiceCommented:
Yes, that is really odd, it shouldnt even get to the stage of checking whether the NTDLR is there or not, unless the HDD is not being detected at all in bios.

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chucktheonlyduckAuthor Commented:
I like that carrzkiss...........the drive has never had Windows installed. Not sure of the interface using the Drive utility but I have a disk that came with the drive (Hitachi). Trying now......
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Wayne BarronAuthor, Web DeveloperCommented:
It happened to me with a Win2k installation on a new drive several years back, that is what I did.
And it worked, so, give it a shot and fingers crossed it will work.

Also, make sure that your Motherboard can accept the large drive.
Check the BIOS and see if it shows the drive as the size that it is suppose to be and not smaller
And make sure that it is "Showing" in the BIOS. As this error can also happen if the drive becomes unrecognized as well (or) disconnected.

Good Luck
Carrzkiss
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chucktheonlyduckAuthor Commented:
So no disc coame with the HD. Looking for a utility online. Thinking I can burn it? Will it "autoplay" with no O/S installed?
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chucktheonlyduckAuthor Commented:
Totally new build from scratch.....MB, HD, RAM, PSU, all brand new out of the box last night.
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Wayne BarronAuthor, Web DeveloperCommented:
Hitachi
Floppy = http://www.hitachigst.com/hdd/support/downloads/Ftool-ver215.exe
CD Image = http://www.hitachigst.com/hdd/support/downloads/ftool_215.iso

Do which ever one you can, Floppy is fastest IF you have a floppy drive.

These boot the system to a DOS program that checks your drive to make sure that it is functioning properly.
And also allows you to erase the drive.

If the drive has a problem, it will give you an error number to do a Return to the manufactor.

Good Luck
Carrzkiss
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chucktheonlyduckAuthor Commented:
Created the CD using the iso file. Machine still stops at NTLDR is missing.
I appreciate the suggestions for sure. I am at a loss.
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Wayne BarronAuthor, Web DeveloperCommented:
Go back into BIOS and make certain that you have your first boot set to CD Rom Support.
If you boot the computer from the CD then it will boot into the dos program.

Also. while you are in BIOS, make sure that the Hard Drive is in there as well.
As it sounds to me like the Hard Drive has disappeared from the BIOS.
Please check this and make sure that your CD Rom is set to 1st boot.

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chucktheonlyduckAuthor Commented:
Mystery solved. It was indeed NOT reading the keystroke at the "press any key" command. Hence it continued on to the HD to boot from a whacked out partially installed OS. I was using a switch allowing to me toggle between 2 PCs on the same monitor/keyboard, etc. I was able to enter my BIOS ny hitting delete and could navigate the BIOS using the keyboard with the switch with no problem. Pulled the plug on the switch and went to straight PS2  and when it said "hit any key" I did and it proceeded with a fresh install and format.
My ability to enter and navigate the BIOS had me certain the my key strokes were being recognized.

Thanks for ALL the replies!!
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farjadarshadCommented:
Did you tried with another CD it seems to me that if all is fine in your BIOS i mean if CD is your first boot priority then the error is must be because your CD is not bootable or something is wrong with your CD.
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Wayne BarronAuthor, Web DeveloperCommented:
good luck
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