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OCS 2007 R2 user appears offline to LCS 2005 users

We are using both Office Communications Server 2007 R2 and Live Communications Server 2005 in our organisation. These two environments work very well together, users can communicate and see presence information. However, there is only one OCS 2007 user that has a problem: his presence information is not available to LCS 2005 users. Other OCS 2007 can see his status information without any problems. This is what we already checked:

- LCS 2005 users can see status/presence information of other OCS 2007 users exept this one.
- User logged into Communicator Web Acces to eliminate local client issues, same result.
- Reinstalled Communicator 2007 client.
- Checked "Access Level" settings in client, but everyone is allowed to see status (Company).

Because it is only this user, we ran out of ideas. Any suggestions would be more than welcome!

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l_kreeft
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l_kreeft
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1 Solution
 
BusbarSolutions ArchitectCommented:
I would suggest clicking configure user from the OCS management console and configure for enhanced presence and restart the FE service and see how it goes
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l_kreeftAuthor Commented:
Unfortunately it didn't work.
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l_kreeftAuthor Commented:
All our OCS 2007 users are configured for Enhanced Presence.
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BusbarSolutions ArchitectCommented:
can you disable that user for OCS and reconfigure him again
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l_kreeftAuthor Commented:
Will he loose his "buddylist" if I do so?
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BusbarSolutions ArchitectCommented:
Yes.
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l_kreeftAuthor Commented:
Yes, that worked! The only thing is that he lost his buddylist (no problem), and other users that had him on their list have to delete him and add him again before they see his status. But we can live with it! Thank you very much for your quick respons and suggestions!
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BusbarSolutions ArchitectCommented:
very happy that I helped
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