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ActiveSync MobileAdmin Tool Doesn't List Devices

tomjohanson
tomjohanson asked
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Last Modified: 2013-12-05
I have the ActiveSync MobileAdmin Web Tool running on an Exchange 2003 server with SP2.  We have no other Exchange servers or SMTP gateway servers deployed in our environment.  There are several devices connected to it running ActiveSync.  I have three iPhones, one Droid Eris (Android) and one HTC Touch Pro 2 (Windows Mobile 6.5) connected to it.  All of the phones sync just fine, so the connections are good.

When I log in to the web interface for the MobileAdmin Tool, it doesn't list any devices.  We would ultimately like to try using the remote wipe feature provided.  Any reason why the devices may not be listed?
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