iPhone Connects With Exchange But Doesn't Download Or Send Email
I have 2 iPhones I am trying to configure with Exchange Server 2003. The phone says the Exchange settings are verified but does not download email to the phone's inbox and does not send out email.
I can see in my DHCP leases that the iPhone is being assigned an IP.
I can access Outlook Web Access with the phone.
I am running Blackberry Enterprise Server and all the Blackberry phones work fine. Just not the iPhones.
The network domain was originally set up without Exchange server. Mail was accessed via an ISP's POP3 server. The network domain name was setup as blue.local. (I am substituting names here) The customer's website/mail domain was bluegreen.com. Exchange server was added to the server and the ISP eliminated from the mix. I am wondering if the mismatch in domains is the cause of the problem. Everything functions fine except for the iPhones. Any help here would be greatly appreciated and may help alleviate me having to find a job as a dishwasher.
I can see in my DHCP leases that the iPhone is being assigned an IP.
I can access Outlook Web Access with the phone.
I am running Blackberry Enterprise Server and all the Blackberry phones work fine. Just not the iPhones.
The network domain was originally set up without Exchange server. Mail was accessed via an ISP's POP3 server. The network domain name was setup as blue.local. (I am substituting names here) The customer's website/mail domain was bluegreen.com. Exchange server was added to the server and the ISP eliminated from the mix. I am wondering if the mismatch in domains is the cause of the problem. Everything functions fine except for the iPhones. Any help here would be greatly appreciated and may help alleviate me having to find a job as a dishwasher.
ASKER
I will give this a try and post my results.
Please check your server settings by reading my Exchange 2003 / Activesync article and run the tests.
If you get errors via the test site, my article should advise you what to do to resolve them.
https://www.experts-exchange.com/articles/Software/Server_Software/Email_Servers/Exchange/Exchange-2003-Activesync-Connection-Problems-FAQ.html
If you get errors via the test site, my article should advise you what to do to resolve them.
https://www.experts-exchange.com/articles/Software/Server_Software/Email_Servers/Exchange/Exchange-2003-Activesync-Connection-Problems-FAQ.html
ASKER
thank you alan. i will try these as soon as i can.
ASKER
thanks for pointing me in the right direction alan.
i have a self issued certificate that is causing problems (Validating certificate name Certificate name validation failed) and evidently a DNS (?) issue to resolve (Attempting to resolve the host name autodiscover.xxxxx.com in DNS. The Host could not be resolved )
i will review and post again shortly.
i have a self issued certificate that is causing problems (Validating certificate name Certificate name validation failed) and evidently a DNS (?) issue to resolve (Attempting to resolve the host name autodiscover.xxxxx.com in DNS. The Host could not be resolved )
i will review and post again shortly.
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ASKER
Alan you rock. Once I went through your steps and corrected the issues on my server everything started working fine.
Thank you again for quick, precise and accurate assistance.
Thank you again for quick, precise and accurate assistance.
You are welcome - glad you got it working and thanks for the points.
Alan
Alan
Still getting The connection to the server failed error.
That works for me. I connect to our exchange server fine inside our outside our WIFI system.