I need a driver solution for Server 2003 on a Dell Optiplex 755: PCI Simple Communications Controller

I have installed Server 2003 on a Dell 755. I have managed to find and install all of the drivers using the standard 'Dell Service Tag->Download and Install Drivers->Use Compatability Mode for the stuff that Server 2003 doesn't like' method.

After a few hours, I have not been able to find a driver that works for the PCI Simple Communications Controller for this version of the Optilplex. I have tried the XP drivers in compatability mode with no success.

On the Dell drivers page there are 3 'chipset' drivers mentioned. I am able to install two of the three drivers. The driver that will NOT work is the 'Intel AMT-HECI A02 R255437".

I have Google and searched EE....no luck. Any ideas what is going on here?
Sleestack90Asked:
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edbedbCommented:
The Simple Communications Controller is the modem. Does Dell have a driver listed for that?
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Sleestack90Author Commented:
There is no modem installed on the machine, or on the board, and since there isn't one on the system board either...there is no way to disable this in the BIOS.
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PowerEdgeTechIT ConsultantCommented:
You will need to find the driver on Intel's website for Server 2003.  It is misleading, but indeed it is one of the AMT drivers.
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*** Hopeleonie ***IT ManagerCommented:
1) make a scan with http://driveragent.com/scan_b.php?fn=plugin
2) after this a “DriverAgent Scan Results” will display
3) Copy the “DriverAgent Scan Results” link and post it here
4) after i will post the driver link!
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edbedbCommented:
In the device manager, right click on the  Simple Communications Controller and select properties.
Then select the "Details" tab
Use Ctrl+c to copy the device instance ID string.
Then paste it (Ctrl+v) in your reply.
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PowerEdgeTechIT ConsultantCommented:
Most likely going to be VEN_8086 (Intel) and DEV_29B4 (HECI) and/or 29B7 (AMT).
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Sleestack90Author Commented:
@PowerEdge Tech: I looked on the Intel site an AMT driver. I am not able to find one for the Q35 express chipset on this Dell for Server 2003. I was able to find some driver, I tired two of them without any success

1.) AMT: Intel® Active Management Technology Serial Over LAN (SOL) Driver (Serial Over LAN (SOL) driver 5.4.0.165 for the Q35 (Embedded) Chipset.)

2.) AMT: Intel® Active Management Technology Serial Over LAN (SOL) Driver WinXPe
(Installs the Intel® Active Management Technology Manageability Engine Serial over LAN driver v5.4.0.1065 for Intel® Q35 Express Chipset (embedded))


@edbedb: PCI\VEN_8086&DEV_29B4&SUBSYS_02111028&REV_02\3&172E68DD&0&18

@hopeleonie: I am not really comfortable running some scanning activex control on my server from a unknown third party site.

Good suggestions so far, thanks a bunch.
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edbedbCommented:
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Sleestack90Author Commented:
@edbedb: I attempted that driver and recieved an error that reads:

"This computer does not meet the minimum requirements for installing the software. Setup will exit."

This is the same error I get everytime I attempt to install a driver that SHOULD correct this issue for me...I even ran it in compatibility mode....still no dice.
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edbedbCommented:
Use the Hardware Update Wizard to install the manually. Right click on the device and select Properties. Select the Drivers tab and then Update drivers. If you need more instructions let me know.
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Sleestack90Author Commented:
@edbedb: tired this and I got the:

"Cannot Install this Hardward"

The hardware update wizard isn't sure if it's designed to work with a 32-bit system.
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edbedbCommented:
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Sleestack90Author Commented:
that looks like the right one, but it doesn't work either. /sigh
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edbedbCommented:
I don't get it. It has to work. Is this how you tried it?
Click  Update Drivers
In the Hardware Update Wizard tick No, not this time then next.
Then select Install from a list ......... then Next
Select Don't search ............. then Next
Then click Have Disk then Browse to the folder that you extracted the files to and locate the .inf file.
After continuing from there it might ask for .sys, .dll or .exe file locations. Again, just Browse to the folder that you extracted the files to and locate the needed file.
I am not great with instructions so if anything is not clear, just ask.
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Sleestack90Author Commented:
Yep this is good to go, I was letting it search the folder instead of installing it directly. Thanks for clarifying for me!
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