New SATA DVD-RW seen as CD-ROM
Today I removed two EIDE DVD drives from my computer and replaced them with one SATA DVD-RW. ( Samsung SH-S223C)
The problem now is, that the SATA drive is seen as only being a CD-ROM.
I tried uniinstalling drivers and reinstalling. Tried uninstalling device and then doing a hardware scan, neither had any beneficial effect.
I did try going into the registry with a fix I found where you remove filters from registry entry, no luck.
When I was in the registry I did notice that there were entries below the original one... see pic.
I was tempted to delete them and reboot, but thought that it would be a good idea to seek guidance on that.
I am running Windows 7 64-bit Home Premium
So, any helpful advice would be appreciated.
David
The problem now is, that the SATA drive is seen as only being a CD-ROM.
I tried uniinstalling drivers and reinstalling. Tried uninstalling device and then doing a hardware scan, neither had any beneficial effect.
I did try going into the registry with a fix I found where you remove filters from registry entry, no luck.
When I was in the registry I did notice that there were entries below the original one... see pic.
I was tempted to delete them and reboot, but thought that it would be a good idea to seek guidance on that.
I am running Windows 7 64-bit Home Premium
So, any helpful advice would be appreciated.
David
I would start with updating the firmware of the DVD-RW drive.
http://www.firmwarehq.com/Samsung/SH-S223C/files.html
Let's see how that goes. Let us know.
http://www.firmwarehq.com/Samsung/SH-S223C/files.html
Let's see how that goes. Let us know.
ASKER
Thanks for the suggestion ivanoviola, but when I try to run the firmware update I get a weird notice that pops up in front, and it is cut off so I can't close the warning ( see pic). Very weird glitch.
TSDNW.JPG
TSDNW.JPG
ASKER
Further to that last post which I accidentally pressed Enter on.... I can grab that warning ( click mouse and drag) it around the desktop but I can't get it to close and that prohibits doing anything to underlying installer. When I try to click on underlying installer, I just get the big error DING.
bummer
bummer
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Okay, that link worked but I think the problem was me not having sense to install it in my Admin account... I don't usually use my admin account because others use my machine sometimes, and I thought I could just right-click and do the run as Administrator, but that wasn't sufficient.
So.... it did update the Firmware according to Astra32.
I am going to remove it and reinstall it again... back shortly.
So.... it did update the Firmware according to Astra32.
I am going to remove it and reinstall it again... back shortly.
ASKER
I have come back from re-boot, and it is still a CD-ROM... hmmmm..
At the very least I now have the latest firmware on my device, thanks for that.
At the very least I now have the latest firmware on my device, thanks for that.
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Hi Merete,
I went through and double checked my connections etc, all tight. I checked my BIOS and the device is recognized and seen. Upon rebooting, the device is recognized again as a CD-ROM in Disk Management. I can use it to play music CD, and I even booted to a Linux Live CD with it...
Just not seen as DVD Writer.
huh...
But thank you for the suggestions.
I went through and double checked my connections etc, all tight. I checked my BIOS and the device is recognized and seen. Upon rebooting, the device is recognized again as a CD-ROM in Disk Management. I can use it to play music CD, and I even booted to a Linux Live CD with it...
Just not seen as DVD Writer.
huh...
But thank you for the suggestions.
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Hi Chris,
The Board is made by Foxconn, model Acer FC51GM, and I never considered that problem of the BIOS not recognizing a SATA DVD writer...
Unfortunately there is no BIOS update available for this board. I may have assumed too much when I bought this DVD writer...
The only BIOS I have ever seen for this board is the one it came with R01-B2.
huh...
The Board is made by Foxconn, model Acer FC51GM, and I never considered that problem of the BIOS not recognizing a SATA DVD writer...
Unfortunately there is no BIOS update available for this board. I may have assumed too much when I bought this DVD writer...
The only BIOS I have ever seen for this board is the one it came with R01-B2.
huh...
ASKER
I don't know if it is relevant to the problem at hand, but this is the information provided by Astra32 about the SATA DVD Writer.
Astra32-Disc-info.JPG
Astra32-Disc-info.JPG
Some discuusion on versions here - http://forums.guru3d.com/showthread.php?t=181440
but without certainty it is indeed risky. Don't know whether a pci sata card would be a solution, but perhaps. For transfer speed you would want sata II - one here - http://www.satacard.com/. Just an example, not a recommendation. It does however support DVD/RW.
Chris B
but without certainty it is indeed risky. Don't know whether a pci sata card would be a solution, but perhaps. For transfer speed you would want sata II - one here - http://www.satacard.com/. Just an example, not a recommendation. It does however support DVD/RW.
Chris B
ASKER
Hi Chris,
I was just reading through that very article, and for a brief moment contemplated doing a BIOS flash.... but that seems pretty risky and other than this SATA DVD problem my machine is running quite well. I have 2 OS's tied to this setup and the idea of bricking my board is too expensive and hard to bear.
As for the SATA card... I imagine that could work, but unless there is a way to adjust the registry or something simple, I am thinking that I will just take this unit back to the computer store and plead ignorance and ask for an exchange for an IDE DVD writer.
The only reason that I got the SATA drive was that I was trying to keep up with things, in that I could transfer this to a new rig in future.
Thanks for the suggestions... I may just go the easy route although I do love these mystery tours through computer land.
I was just reading through that very article, and for a brief moment contemplated doing a BIOS flash.... but that seems pretty risky and other than this SATA DVD problem my machine is running quite well. I have 2 OS's tied to this setup and the idea of bricking my board is too expensive and hard to bear.
As for the SATA card... I imagine that could work, but unless there is a way to adjust the registry or something simple, I am thinking that I will just take this unit back to the computer store and plead ignorance and ask for an exchange for an IDE DVD writer.
The only reason that I got the SATA drive was that I was trying to keep up with things, in that I could transfer this to a new rig in future.
Thanks for the suggestions... I may just go the easy route although I do love these mystery tours through computer land.
No problem. Always fun.
Chris B
Chris B
Just add those regestry keys I think just indicate the slots available on the mainboard
Have you tried logging in as the administrator since this is Windows 7 64-bit Home Premium
Often times installing Nero or your DVD software will assist to find the corect drive
Did you get a setup disc with this drive? It will have a DVD decoder and dvd burning software
What do you see in the device manager?
Have you tried logging in as the administrator since this is Windows 7 64-bit Home Premium
Often times installing Nero or your DVD software will assist to find the corect drive
Did you get a setup disc with this drive? It will have a DVD decoder and dvd burning software
What do you see in the device manager?
ASKER
I did not receive any software with the disc... is OEM.
I tried many things while signed in under Administrator, but disk just is not recognized as DVD drive.
It will function as a CD-ROM but will not read DVD or write CDs....
I think I am just going to return it for an IDE drive tomorrow.
I do not have any extra burning software installed. Just the Windows stuff and Windows Media Player and iTunes.
Before I do too many headstands, I think I will just go back to IDE.
But thanks for the suggestions.
I tried many things while signed in under Administrator, but disk just is not recognized as DVD drive.
It will function as a CD-ROM but will not read DVD or write CDs....
I think I am just going to return it for an IDE drive tomorrow.
I do not have any extra burning software installed. Just the Windows stuff and Windows Media Player and iTunes.
Before I do too many headstands, I think I will just go back to IDE.
But thanks for the suggestions.
ASKER
Taking the drive back, and getting an IDE drive.
This is quite a common issue with 7, it seems.
I have a similar issue on my dell laptop after upgrading to 7, it has a DVDrom/CDwriter combo drive.
Windows insists that it is a CDrom drive, there are no drivers other than the built in windows ones.
However, it reads DVDs, and Imageburn correctly detects it and happily burns CDs!
I have a similar issue on my dell laptop after upgrading to 7, it has a DVDrom/CDwriter combo drive.
Windows insists that it is a CDrom drive, there are no drivers other than the built in windows ones.
However, it reads DVDs, and Imageburn correctly detects it and happily burns CDs!
ASKER
Registry.JPG