After running Cyberscrub Win XP pro won't start

Yesterday, I ran cyberscrub to clean my disk. I have done this often with no problems. When I rebooted windows would not start. After my Dell computer boots, all I get is a blank screen with a cursor blinking in the upper left corner of my screen. I tried to run the repair from my Windows installation disk and when it reboots I just get the screen as described. I gave up and tried a fresh install without reformatting (I need to save other files not backed up). I am using an older hard drive to get online. By the way, I ran a diagnostic on the hard drive itself and it passed all tests, so I know the hard drive is ok. Also, I can explore it with the old hard drive and it works. What can I do to fix this problem? I need the original hard drive for work.
winsetAsked:
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edbedbCommented:
Start the computer with the Windows XP install CD to the recovery console. At the command prompt enter fixmbr and then fixboot.
Please post back with the results.
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winsetAuthor Commented:
Sorry for the delay edbedb. It takes awhile to break down my computer and switch hard drives and back again. Ok...I ran the recovery console and entered fixmbr. I received a non-standard warning, but I went ahead and ran fixmbr and then fixboot. I rebooted after removing the Win CD and I still have the blank screen with a blinking cursor. I am beginning to regret trying to replace my old windows install with a fresh one. Anyway, I am awaiting further instructions.....
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acl-puzzCommented:
you need an system restore in recovery console just follow these easy steps but with patience :)

boot system with xp CD and press "R" key on yours keyboard

Now it will ask you installation choose one 1 if you dont have dual bootnow it will ask  for password type it or simply press  enter

C:\Windows cd c:\system~1\_resto~1      

press enter it shold say "Access is denied" to solve this follow this procedure

C:\Windows cd system32

C:\Windows\system32 cd config

C:Windows\system32\config ren system system.bak

C:\Windows\system32\config     Exit


Now it will reboot yours pc and again enter into recovery console as you suggested in starting lines

now type this command exactly

cd  c:\system~1\_resto~1  

now you are into system restore folder type dir command


here you will see lots of folders starting their names with RP like this

RP1

RP2

RP3

remember the higher the number is more recent is the RP*Restoration Point)

suppose we chose RP3 so

cd RP3

cd snapshot

here copy these five like this press y when it asks for confirmation


copy       _REGISTRY_MACHINE_SOFTWARE    c:\windows\system32\config\software
 
copy       _REGISTRY_MACHINE_SECURITY        c:\windows\system32\config\security

copy      _REGISTRY_MACHINE_SAM                    c:\windows\system32\config\sam

copy      _REGISTRY_MACHINE_SYSTEM             c:\windows\system32\config\system

copy       _REGISTRY_USER_.DEFAULT               c:\windows\system32\config\default


after doing this simply issue this command

Exit

now reboot yours system normally  

if still you have any problem that you need to copy all these 5 files from C:\Windows\Repair folder like this

copy c:\windows\repair\system                     c :\windows\system32\config\system
copy c:\windows\repair\software                  c :\windows\system32\config\software
copy c:\windows\repair\sam                           c:\windows\system32\config\sam
copy c:\windows\repair\security                    c:\windows\system32\config\security
copy c:\windows\repair\default                      c:\windows\system32\config\default


Do report back after doing what has been suggested above







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winsetAuthor Commented:
acl-puzz....I am confused here. Will all this work even after all the previous windows file was over writen when I tried a fresh install? I was warned to choose a new folder for windows or use the existing folder and I used the existing folder. Let me know before I do what you suggested. Thank you for your help.
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edbedbCommented:
The next thing I would try is to boot back to the recovery console and enter the command
chkdsk c: /r
It will take a while. Try restarting Windows after it finishes.
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DaxitCommented:
Hi

If you suceed restoring the system for the next time the pc will show trubles prepare now a clone image of your system, so that you can fast and easy restore all at once and work on a surely clean enviroment in a matter of half an hour.

Remenber that the best way to do this is to have two or more partitions, or two or more hd, so that you can have a partition strictly dedicated to the system and a partition or more dedicated to your datas.

Partition saving, clonezilla, ghost are some names beetwenn the many softwares that will perform for you  this very important task

Bye
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jamietonerCommented:
Looks like the os is good and hosed. Where you have a 2nd hdd with a working os, slave the drive that you need data from and backup the files you need. Once the backup is complete do a clean reinstall of the os reinstall your apps and restore the data from the backup.
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acl-puzzCommented:
@winset

i didnet get you properly are you worry about yours data?
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winsetAuthor Commented:
To edbedb: I did the chkdsk C: /r. It told me it found one or more errors and repaired them. I tried a reboot. Got the same blank screen with a blinking cursor. I tried a full install without reformatting and again, no response. Do you have any other suggestions?
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winsetAuthor Commented:
To acl-puzz: I tried your idea...in step one access was not denied. The restore folder had no folders in it. Also it could not find a repair folder. Let me say again that last night I tried to re-install windows over the previous installation and all previous windows files were overwritten. I suspect that is why there is no current repair folder. The system will not reboot to finish the installation process. This is my dilemma. I am trying to avoid a complete reformatting
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acl-puzzCommented:
its hard to believe that there is no  c:\windows\repair folder there if once an proper installation is done on that machine


"the system will not reboot to finish the installation process"

did u try repair install?

i think you tried installation but it did not complete somehow is it truth?if this is correct that is why you are not having repair folder and system restore folders as it is an improper install you wil have to reinstall!!

iam bit confuse what is exactly you are looking

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winsetAuthor Commented:
To acl-puzz: Yes I tried to repair windows before attempting to reinstall. The same thing happened. The system simply will not start the OS or even complete a re-installation process. I am trying to avoid reformatting the entire drive to save programs I do not have replacements for and I can not afford financially to go online and buy new downloads. That is why I am attempting to get windows going again without reformatting. The drive I am using that has a working OS is smaller than the drive I am trying to save. I can't simply back up all the data. I hope I have been able to explain the situation a little better. I am most grateful for your help.
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acl-puzzCommented:
"system simply will not start the OS or even complete a re-installation proces"

in this line you have said two things first is you can not start as it is having problems but on other hand you are saying resinstalltion process these are two totally different things

what exactly you did to repair yours pc may i know?

anyways where is yours pc  stuck exactly before xp boot screen or after does it show any error

even in the worst cases data can be recovered like this

http://www.raymond.cc/blog/archives/2007/10/24/backup-files-from-dead-windows-using-linux-live-cd/

 but programs which are installed not you must have key for those software you purchased wont they work on second install?
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winsetAuthor Commented:
This is what I have done:
I put the windows XP installation CD in th CD drive and booted from the CD. I first tried to run the repair utility. This did not work. I then tried to reinstall the entire windows XP operating system. When I removed the CD and rebooted to complete the installation, nothing happened. Some expensive programs I have are downloads with limited download time frames. For example, I am not entitled to another download of the program once a month has passed even though I have the Key. I have to buy another download.
This is what my computer is doing:
When I start the computer I get the Dell logo then I get a blank screen with a blinking cursor in the upper left hand corner. I do not get the windows splash screen. Windows does not load. The rairs did nothing and a new install of windows does nothing.
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acl-puzzCommented:
"When I removed the CD and rebooted to complete the installation, nothing happened"

see the picture attached what option you selected in drop-down list  when you installed xp?

if you see that blinking cursor it comes sometime due to BIOS  and devices that are plugged on Motherboard


untitled.JPG
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winsetAuthor Commented:
I do not get this screen. The CD will not start by itself when I have the hard drive we are discussing hooked up as a master. I have to enter my computer's setup menu and select to boot from the CD in order to access the repair facility or to install. I am now selecting the full install, not an upgrade.
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edbedbCommented:
I hope you still have the downloaded install software for those programs. They will all have to be reinstalled.
At what point do you get the blank screen with the flashing cursor? I assumed it was right after the initial splash screen.
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acl-puzzCommented:
". I am now selecting the full install"


This is the biggest mistake you did and that means everything on system drive suppose C:\ is gone

on full installation process will wipe out everything

but upgrading will save almost everything as you can read in that pix

Sorry nothing can be done now!  every thing on yours system drive is gone now!!
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winsetAuthor Commented:
Actually, no, it is not all gone. It is almost all still there. When I use the drive as a slave, I can access everything from my little drive that has a working OS. It is all there. If you will recall from a previous post, I chose not to remove all files, just the windows OS. My CD gave me three choices: 10 a quick reformat and install, 2) a complete format and install 3) an install while leaving most files intact.
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edbedbCommented:
The program files are still there but they will have to be reinstalled before they will run.
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winsetAuthor Commented:
To edbedB:
When I start the computer I get the Dell logo splash screen then I get a blank screen with a blinking cursor in the upper left hand corner. I do not get the windows splash screen. Windows does not load. The repairs did nothing and a new install of windows does nothing.
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edbedbCommented:
Check your RAM. Try reseating the modules. Replace it or try starting the computer using 1 memory module at a time in different slots.
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acl-puzzCommented:
ok  it must be something different in that cd from dell no idea about that

then you shold pick "3) an install while leaving most files intact."  again
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winsetAuthor Commented:
I checked the RAM last night and it is all good. Also, when I use the small drive with the working XP I have no probems.
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edbedbCommented:
Then the only thing it can be is something in the root directory is trying to start a program that is no longer available and is hanging.
I would boot from your small drive and do a virus/malware scan on the drive. Or you might even be able to see it if you look through the files in the root directory.
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DaxitCommented:
Hello

It might sound strange, but some programs work even if the system is not ok, just try to do this, boot from your working alternate os (windows I suppose) and try to see which are working and which not, to check it just go to the program files folder on the wrecked os and launch them one by one, you will notice that some will not work at all, som ewill work but will also show bugs, others will just work as normal. This hint is udeful just to let you use what you need in the meantime you do not get a full solution.

Also reinstalling windows on the same partition (in a different folder or not, in the same folder always with more unpredictable results and not correct in principle) or trying to let windows installer to repair the previous installation will break down the registry and ruin the programs installations, so basically if you tried already to do so, you might have lost the integrity of your installations.

If you have economical drwabacks in order to get your programs again, you can also look for open source software, freeware and economic alternatives.

One big problem that might force you to buy again some lost programs, when you do not have backups of the installers and license codes, is that you might have saved your files in proprietary formats you cannot read if not with the same program that created them.

This is a typical problem using closed source proprietary formats and programs, a big risk to be well evaluated when starting a IT system.

If you bought some programs somewhere you must have the installer and license codes, many times softwarehouses will let you retrieve at least the license codes and ask a fee for the installing media or download if you show them your invoice, sometimes just proving your identity as  you are still registered in their database, so I would begin to discover which softwares I really need to get back in some way checking which installers and licenses codes are available and which not (licence key or code sometimes is also written in the program itself or in a txt file in some folder belonging to it or to sentinel software for dongles), then checking which ones will work just copying the folder from the program files folder(remeber to copy also the shared files folder and all dll, basically do not throw away anything as you might need something ).

then see what to do with those which shows buggy behaviours and make a list of those which just do not work.

For this two last groups yuo can try to solve the troubles asking the softwarehouse  the lost license serial codes, many times the downloadable trial is convertible to the full version installing the serial, otherwise ask to fiends for the installers, otherwise buy a cd again.

Fort hose for which there is no solution other than buying a new copy you can decide if afford the cost or look for a open source alternative, a freeware or a economic alternate equipollent program.

to retrieve the files see if it is possible to import them from the alternate programs or if it is possible to convert them into popular formats that can be read by other, and in general try to stick to this rle of not getting into blind roads.

Also when you hopefully suceed in repairing the os, or you scratch install a new one do immediately a clone image that you can use to repair straight your system, prevention is the thing to do in IT science, if yopu had your image already now you were not here, it happens, it can happen even if you did clone already, but consider this step as a real good safety measure for the future.

By the way repair system by windows, according to my experience is very weak, I do never trust it, furthermore, from a long time now, I just deactivate it a the restore system slow down my computing experience and waste my hd space.

I always deactivate the windows restore system, the indexing service, the firewall (I place a robust simple one instead)  and the hibernate/suspension system, in this way I save gigabites of space and CPU time, with cloning system and regular backups I get all the security I need, just alike having my OS fresh and well good back in a matter of a quart of an hour on modern machines, within more less one hour  in slower older machines.

Bye


 
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winsetAuthor Commented:
ok, I will try a malware scan
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DaxitCommented:
In order to make a full scan from a protected enviroment you can build a bartpe cd. This is a live os run from cd that can't be affected by the malware, go on this site for more info, once done you can use it everytime you have problems:

http://www.nu2.nu/pebuilder/

It is very handy, and free, but not always it works, 9 times on 10 it is ok, sometimes just do not work properly. Look into the plugin section to include antimalwares and ativirus updated tools.

Bye
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winsetAuthor Commented:
To edbedb:

"Then the only thing it can be is something in the root directory is trying to start a program that is no longer available and is hanging.
I would boot from your small drive and do a virus/malware scan on the drive. Or you might even be able to see it if you look through the files in the root directory."

You gave me an AHA! moment. The light bulb came on after I read your comments. The problem arose after I ran cyberscrub which requires I reboot so it can finish it's cleanup. I had no problems before, but somehow there was an error this time and windows would just hang. I just wish I had never done a full install. I had to reformat the drive. Fortunately. The had drive manufacurer had a free Acronus True Image version on it's site so I transferred all the stuff from the old working HD and here I am. Now I have to go about updates, reinstalls etc.
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