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Charlie WestonFlag for United States of America

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HP photosmart printer won't feed heavy stock

I have some 69 lb. glossy photo stock, but my HP PHotosmart won't feed the paper to print.  It picks it up and takes it in, but then it won't advance to the print heads.

Does anybody have a 'trick' to get this to work?

CW++
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John
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The stock you specify is at the very top end of what these printers will take. Thickness bears into the situation as well. Two things: (1) the documentation I read said overly heavy or thick paper can damage the printer, so take care; and (2) try thinner paper to see if that works. ... Thinkpads_User
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Borford

What is the model of this printer and please describe the stock you are using? Photo paper? Card stock? How old is the printer and what have you tried to resolve the issue?

Brian
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This is 69 lb glossy photo paper I got at Costco.  It used to work, but recently has been a problem.

:Printer is HP Photosmart 3150.

C
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Borford

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Tried all the cleaning recommendations, but still won't feed.

Guess this printer is trash.

Big disappointment.
No sense beating a dead horse...