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Why can't I connect to my printer in Windows 7 Ultimate?

Last Modified: 2013-12-15
I've recently installed Windows 7 Ultimate 64 bit on both my desktop and laptop.  In both cases I can dual boot; into XP or Windows 7 on the desktop and Vista or Windows 7 on the laptop.

My printer is an old HP Officejet G85 and is setup as a network printer so is accessible from all PC's in the house.  It uses a HP jetdirect 175x print server.

I've struggled to get the printer working in Windows 7 but finally succeeded on my desktop by going through the printer install screens and specifying the network address of the printer:  My home network uses an IP range of to

The printer is working in Windows 7 on my desktop, however, despite following exactly the same process on my notepad I'm unable to get it to work as the notepad simply doesn't see it.

If I try pinging the IP address of the printer on the notepad I get the following error:
PING: transmit failed. General failure.

If I login to the Vista OS on the notepad I CAN ping the printer!

The desktop also pings the printer from Windows 7, which is obviously why it works on the desktop.

I've tried shutting down the firewalls on the notepad (ZoneAlarm and Windows 7 firewall), but it makes no difference.  The notepad can access the internet and my home network and both Windows 7 machines can talk to each other.  The only issue is with the printer on the notepad.

Can someone please help me resolve this issue.

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