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Limited Connectivity/No Internet in Windows Vista. help

Hello, I have recently reformatted a computer (something I now regret). Ever since then, I am unable to connect to the internet with the computer what so ever. I have tried multiple suggestions that I have found on the internet, but it has been no use.

Someone please help, I have tried that DHCPbroadcast solution, disabled ipv6, even attempted a static ip address. (Though, I am willing to try these solutions again)

My Product specifications are here - http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01297193&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=3653071&lang=en 

Only difference is It now contains an 8600gts videocard.

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wiseman7687
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wiseman7687
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5 Solutions
 
edbedbCommented:
What are the model nubers of your modem and router? Are you using wired connection or wireless?
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Fred MarshallPrincipalCommented:
Is the network interface installed and showing no yellow exclamation point in the Device Manager?
It really sounds like this would be the problem in view of the reinstall.  It's typical to need to get all the drivers installed and running without reporting an issue.  Vista may be better than XP in this regard but it still has to be checked and it has to be working right.

Does DHCP get you settings?  Run cmd then ipconfig /all.  What do you get?

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tanos_8Commented:
Does your router have any kind of security, what is the make and model.  Go to the manufacturers page on a different computer on the internet and find the default IP address for your router and see if you can log onto your router from that computer.
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wiseman7687Author Commented:
its a linksys 5rt54g2, I tried connecting it directly to the cable modem as well, and still got the limited connectivity. (There is a yellow exclamation point in the network sharing center to the left)


Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\Abhishek Sharma>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : AbhishekShar-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : NVIDIA nForce Networking Controller #2
   Physical Address. . . . . . . . . : 00-1E-90-01-E6-24
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Autoconfiguration IPv4 Address. . : 169.254.13.204(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{FD1F0DA0-B440-4261-B492-DCF743049
291}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
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wiseman7687Author Commented:
Also, it seems to be a windows vista issue. Every other computer in the house can connect fine. WinXP, and Mac. This one just happens to be vista sadly.
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edbedbCommented:
Let's work with the wired connection first.
Disable that DHCP on the NIC, Unplug the power from the router then shut the computer down.
Plug the router back in and restart the computer.
After the computer starts, do that ipconfig /all again and see what we get.
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wiseman7687Author Commented:
Can you tell me how to disable the DHCP? I am not sure if I am doing it correctly. Thanks for your patience
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willcompCommented:
Try resetting Winsock (Windows Sockets):

1. Click on Start button.
2. Type Cmd in the Start Search text box.
3. Press Ctrl-Shift-Enter keyboard shortcut to run Command Prompt as Administrator. Allow elevation request.
4. Type netsh winsock reset in the Command Prompt shell, and then press the Enter key.
5. Restart the computer.
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wiseman7687Author Commented:
i did the winsock reset, nothing happened. same situation.
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edbedbCommented:
Forget the DHCP, I am not sure you can disable it. Just cycle the power on the router and restart the computer.
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wiseman7687Author Commented:
I have tried that, same results.
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edbedbCommented:
When you connected directly to the cable modem, did you cycle the power on the modem and then give it a minute or two to reconnect before trying it?
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wiseman7687Author Commented:
Yes, I will do it again right now though
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wiseman7687Author Commented:
It did not work...
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willcompCommented:
Check ethernet cables and ensure they are firmly seated or better yet, try another cable,
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wiseman7687Author Commented:
It isnt the cables, I tested it out. I connected it to a laptop near by. And it works perfectly, I feel it is some NIC driver/vista issue, Its just I don't know how to tackle the problem.
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willcompCommented:
Also check link LEDs on router and NIC for a solid connection.
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wiseman7687Author Commented:
Yes, the lights are on. When I access my router page and check the DHCP tables, It recognizes my computer, listing its mac address, name and such. However. the computer doesnt recognize the router
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willcompCommented:
Have you reinstalled the NIC driver?
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edbedbCommented:
I think you may be getting too much help right now. I will bow out and check back in the morning to see if the problem has been resolved.
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wiseman7687Author Commented:
Yes, I have tried multiple versions.  Nforce 430 v15. v15.2, the HP NIC driver for the computer,

I did read up on a suggestion somewhere, where they tried a winxp driver for their product and it worked for them. I was thinking about trying that but I am unsure of how to do that
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willcompCommented:
Uninstall the NIC in Device Manager and reboot. It should reinstall on bootup. After that, I'm out of suggestion for the time being.
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wiseman7687Author Commented:
Yea, That did not work as well, hahaha. Vista is terrible.. lol
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edbedbCommented:
Okay, this should not be that hard. Connecting with a wire should require no more than plugging the wire in.
The only thing I can figure is that some obscure setting was changed while you were trying to connect the wireless maybe.
I think the best (and fastest) way to resolve this at this point is to start over again. After you get Vista reinstalled, plug the network cable in and let me know what happens.
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willcompCommented:
Did I miss something? Don't recall anything about wireless.
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edbedbCommented:
willcomp - No, I guess you didn't miss anything. I checked, apparently I just made it up. It comes with old age, sorry.
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willcompCommented:
@edbedb -- I can relate to getting older and forgetful :-)
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Ivano ViolaSystem AdministratorCommented:
I would suggest to try the broadcast flag fix again. I had a couple of vista machines with this exact problem and the broadcast fix worked fine.

http://support.microsoft.com/kb/928233/en-us

I also updated the bios (if you haven't done so already).

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-66757-1&lc=en&dlc=en&cc=us&lang=en&os=2093&product=3653071

I suggest you do the bios update first then then broadcast fix second.
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wiseman7687Author Commented:
Hey, I reformatted again to see if that worked. I am going to do the previous suggestion. Lets see what happens...
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edbedbCommented:
It didn't connect when you plugged in the network cable?
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wiseman7687Author Commented:
It didnt work... :( Well according to the motherboard specs, the card for it is PCI Realtek RTL8201N 10/100Mbps. I dont know if there are drivers available for it however. Any suggestions regarding this info?
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wiseman7687Author Commented:
Hey ed, it was never a wireless issue. It has been wired the whole time, and I have been getting this message. I plugged it in directly to the modem as well and I still get the same results
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edbedbCommented:
Yeah, I know. The only person that mentioned wireless was me. Stop rubbing it in :=)
You apparantly have a hardware problem. It is either the network adapter or the cable. You say it's not the cable (I would try another one anyway) and if you updated the BIOS as ivanoviola suggested
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-66757-1&lc=en&dlc=en&cc=us&lang=en&os=2093&product=3653071

The only thing left is to install a PCI network adapter.
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willcompCommented:
Run SIW and see what is listed under PCI for ethernet adapters.  http://www.gtopala.com/
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willcompCommented:
Common causes of limited connectivity from my experience:

Faulty cable
Faulty RJ45 jack (e.g. bent pins in jack itself or loose connection due to missing ear for clip)
Winsock
NIC driver
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wiseman7687Author Commented:
In network adapters it is called Nvidia Nforce Networking controller
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willcompCommented:
Which nForce chipset do you have (e.g 430)?
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wiseman7687Author Commented:
See I dont know if it is any of those reasons, though I wish it was as it would make this situation less difficult.

When I go to status in my router and check the DHCP clients table.

You will notice that the router DOES recognize my computer, and is giving it a connection apparently..
"Shake-PC             192.168.1.100       00:1e:90:01:e6:24       23:59:41 "

Client Host Name        IP Address        MAC Address        Expires        
Shake-PC             192.168.1.100       00:1e:90:01:e6:24       23:59:41       
                            192.168.1.102       00:26:bb:1c:50:20       23:57:59       
                            192.168.1.110       00:1f:5b:64:8a:8d       23:57:47       
SHARMA-LEFTHOME       192.168.1.107       00:17:31:0f:81:34       17:02:06
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edbedbCommented:
If you type 192.168.1.1 in the address bar for IE, what happens?
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wiseman7687Author Commented:
It does not recognize it.
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willcompCommented:
firewall???
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edbedbCommented:
I am about to call it a day. If it were me, I would try another cable.
I will check back in the AM, maybe something will come to me overnight.
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wiseman7687Author Commented:
yes, I have Nforce 430. I did disable the firewall haha, I did try another cable. nada. :(
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wiseman7687Author Commented:
Here is something interesting I have started to get now. When i attempt ipconfig /release all or ipconfig /renew all . I get this error message "The operation failed as no adapter is in the state permissibile for this operation.
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willcompCommented:
Here's the whole driver install for nForce 430.  http://www.nvidia.com/object/nforce_vista_win7_32bit_15.49.html
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Jackie ManCommented:
1. Connect your computer directly to the cable modem and do a ipconfig /all and ping the local host of 127.0.0.1and post back the results..
2. If no go, reset the cable modem, do you see the light for data turns green? what lights are on?
3. If still no go, the cable modem might be defctive and ask the ISP to replace the cable modem
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wiseman7687Author Commented:
Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

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edbedbCommented:
Was this working before you initially reinstalled Vista?
Did you install the driver suggested by willcomp?
 http://www.nvidia.com/object/nforce_vista_win7_32bit_15.49.html
 Are there any devices flagged in the Device Manager?
 Can you reach your cable modem with a USB cable?
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Fred MarshallPrincipalCommented:
Your post of 04/17/10 10:03 AM shows an APIPA IP address - one that's automatically generated when there's no connection.

Your post of 04/17/10 06:37 shows the router DHCP has assigned an IP address to your computer (and apparently within the last minute and 19 seconds if the DHCP lease time is 24 hours.  This indicates that there is (or was 19 seconds ago) a connection.  That suggests that ports and wires are OK.

That takes me back to the driver installation that there have been many posts about but no definitive description that it could be a problem.  What do you see in the Device Manager under Network Interfaces??
I suspect you will see the one interface with a yellow exclamation point on it - indicating that it's not installed OK.

If that's the case and maybe even if it isn't, I'd do this:
1) Get the driver for that device.  Install it or note where it's saved - depends on the software.
2) Delete / remove the device in the Device Manager.
3) Reboot.  The system will recognize the hardware and should install it or give you the opportunity to say where the driver is saved.  Point to where you saved the driver.

Actually, you should have the mainboard chip drivers... were those all installed?
Before you delete the interface, you might look at its properties to get more information about its model number / type / etc.  That way you might be able to get the driver more easily.
I did take a look and it appears that you have a motherboard with an Nvidia nForce MCP (media and communication processor) - so you need to know which one.  There are different ones for Intel and AMD - based mainboards.  

See pages such as:
http://www.nvidia.com/object/nforce_comparison_charts.html
maybe you can get some insight from one of these and download the right driver.
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wiseman7687Author Commented:
I did install the driver set suggested by will. It still seems to be an issue. Could this be some odd registry issue?
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edbedbCommented:
No I don't believe it is a problem with any settings in the registry.
This is what Microsoft has to say about  "The operation failed as no adapter is in the state permissibile for this operation. http://support.microsoft.com/kb/811259
If you can't find your answer there I belive it is being caused by some issue with the hardware. it could be the adapter is bad, a bad RAM module or even a faiuling hard drive.
What made you decide to reformat the HD in the 1st place?
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wiseman7687Author Commented:
This was an extra computer at my workplace. It was working perfectly fine over there. I just decided to reformat it using its recovery features rather than manually searching and deleting and files they might have wanted rid of. (A move that I am now regretting)
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wiseman7687Author Commented:
I have found some backup discs I have created for the system. I am going to attempt to run those. If this step doesnt work, I think I might just buy another ethernet card.
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Fred MarshallPrincipalCommented:
You have still not told us what the Device Manager is telling you about this device!!
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wiseman7687Author Commented:
It says Nvidia Networking Controller, and that it is running properly. I have just installed Windows XP on it, I am going to see if that makes a difference. If it does, then it is CLEARLY something stupid in windows vista. lol
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wiseman7687Author Commented:
I found that the best option was just to purchase a new ethernet card and install that instead. Apparently, the onboard ethernet card refuses to work after you reinstall windows.
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