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kasparwimberley

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Problems setting up wordpress on a Streamline account...

Exactly the same issue as https://www.experts-exchange.com/questions/25100556/Wordpress-on-streamline-net.html#mainSection

Very new to all this so any help greatly appreciated! Just want to get wordpress set up on a sub-domain.

I set up a SQL database in my Streamline control panel. I then changed the admin file details to reflect the database settings, using 'localhost' for the host name as eric pete recommended on the last post. I then uploaded all the wordpress files to the htdocs folder on the susanne.treacletheatre.co.uk ftp file manager. They are all there, I've checked. Basically followed the wordpress instructions.

When I tried to go to http://www.susanne.treacletheatre.co.uk/wordpress/wp-admin/install.php I get the following message:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@susanne.treacletheatre.co.uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
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kasparwimberley

ASKER

Small mistake:
I mean "...then changed the 'wp-config.php' file details to reflect the database settings..."
After logging out of the ftp file manager I try again and get the following message:

Error establishing a database connection

This either means that the username and password information in your wp-config.php file is incorrect or we can't contact the database server at localhost. This could mean your host's database server is down.

    * Are you sure you have the correct username and password?
    * Are you sure that you have typed the correct hostname?
    * Are you sure that the database server is running?

If you're unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.

At least it looks like a step in the right direction!

What info do I need to provide for somebody to help me?
Thanks,
Kaspar
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kasparwimberley

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