I am in process of testing and finalizing CITRIX application publishing for a contact center with 450 users and 15 applications. Until now, the contact center is running in desktop publishing mode.
Most of the applicaitons are web portals or web plug-ins however there are 4 java based applicaiton that connect to database using Oracle 10g x64 client.
The envoirnment is compleatly Microsoft.
All users accessing the applicaiotns are domain users and CITRIX application servers are domained.
However the client computers are Thin Clients and Servers are Windows 2003 Enterprise.
All client and server harware is HP and all network hardware is CISCO.
McAfee security soluiton is implemented and envoirnment is making user of antivirus, antspyware, access protetion and buffer overflow.
My query here is that before we go for alpha testing for our client, any one who has any suggesstions, best practices, do's and dont's, experience form the past ect. I am open to any suggesstions.
I have successfully done this before twice but what makes me think of possible issues during alpha test with users are particularly two things, resource consumption for large user scale and one JAVA based applicaiton which uses Oracle 10g and connects to a telephony server as a wrapper for a IP Phone (Hard Phone).
Any thing is welcome.