IE 8 32-bit will not connect

I have a client's Sony laptop with Win7 Home prem 64-bit installed. Network connectons say connected for Internet access. IE8 64-Bit works fine, Windows update works, but ANY 32-bit browser will not connect: IE, Safari, Firefox. Also Windows messenger will not work. I have run Malwarebytes (latest ver. can't update it), Spybot with latest update and I have slaved it to run Norton AV 2010 on my computer. All found no problems.
I did the complete reset for IE 8 twice, no luck. I am running out of ideas. Any suggestions?
gdearmondAsked:
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JohnBusiness Consultant (Owner)Commented:
I use IE 32-bit all the time in my Windows 7 Pro laptop. Make sure in IE -> Tools -> Internet Options -> Connections -> LAN settings, that everything in there is unchecked. Proxy will cause problems and Automatic can cause issues. ... Thinkpads_User
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gdearmondAuthor Commented:
No proxy checked, or listed, autodetect is off. Still no luck.
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JohnBusiness Consultant (Owner)Commented:
I see that you have checked for viruses, but I would say you still have some malware or virus. There is not any Windows 7 or any network reason that 64-bit will connect and 32-bit will not connect. You are also saying no 32-bit browser will connect, so I would say malware figures in most prominently.
... Thinkpads_User
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gdearmondAuthor Commented:
I am running Malwarebytes full scan right now. Will tun Spybot after that and let you know. Thanks!
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Scythe000Commented:
You might want to check your HOSTS file.

http://en.wikipedia.org/wiki/Hosts_file
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gdearmondAuthor Commented:
Sorry to take so long to reply.  I ran Malwarebytes on the computer and with it slaved to mine: nothing. I ran Spybot (as administrator): nothing. I ran Norton AV with drive slaved to my computer: nothing. I forgot to mention that I had checked the hosts file in my original question. There was one line in there that was strange, so I edited it out.  I think it said  :: 1 .  Now all there is is 127.0.0.1   localhost.  Making the change had no effect.  Is it possible to have too many browsers?  There is Safari, Google Chrome, FireFox and IE8 on this thing and none of them work except IE8 64 bit.
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Scythe000Commented:
It shouldn't be a problem to have several browsers, but for troubleshooting, try uninstalling all but IE and working your way from there.
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JohnBusiness Consultant (Owner)Commented:
Legitimate entries in the HOSTS file have no effect on 32-bit versus 64-bit browsers. So if the last post (removing all but one browser) does not work, you may have to look at re-installing your system. I have been working with a 64-bit system and 2 OS's on several different computers and have not had a problem with interchanging the two IE versions.  ... Thinkpads_User
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gdearmondAuthor Commented:
I uninstalled Chrome, Safari and FireFox then restarted, but still no luck. I ran Registry Mechanic once more and restarted, still no luck. Time for a backup and re-install.
Thank you for all your help.
Best Regards,
Gord
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JohnBusiness Consultant (Owner)Commented:
Thank you and good luck with reinstalling. I trust it will work for you. ... Thinkpads_User
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jma_gwnCommented:
I have this exact same problem and I have seen it in many forums, never with a solution.

One word to anyone having the problem, though:  other programs which need to connect to the internet may be able to do so if you close the 32-bit browsers and leave 64-bit IE open!  It works for me -- update programs, Mozy Backup, etc. all connect fine if 64-bit IE is open when they start.
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fgloginCommented:
I had this problem also and discovered that my firewall had blocked access for the 32-bit browser because it was being rediredected. I changed the default home page back to http://www.google/com, edited the rule in ESET Smart Secuirty 4 that was preventing outbound traffic for IE8 32-bit only. The 64-bit browser worked well, but I rarely use it for normal browsing.  

Just a thought before reloading - check 3rd party firewall software - ZoneAlarm, and Eset are ones I use
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