Sam_Rendell
asked on
Out Of Office not working in outlook 2003 after migration from EX2003 to 2010
Hello all,
I have a problem with some outlook 2003 clients, when you open Out Of Office the following message appears.
"The Out Of Office Assistant could not be displayed. Your server could not be located."
The client is connected.
It has not occurred on all 2003 clients however it is starting to happen to more as time passes since the migration. I have a laptop on my desk which I have been using to play about with a mailbox used just to send Out Of Office replies to queries. Out Of Office worked fine on it when I left the office on Wednesday, I just tried to use it and now it is getting the same error as a few users have been reporting since the migration.
I can't find anything useful on the web!
Thanks for reading.
S.
I have a problem with some outlook 2003 clients, when you open Out Of Office the following message appears.
"The Out Of Office Assistant could not be displayed. Your server could not be located."
The client is connected.
It has not occurred on all 2003 clients however it is starting to happen to more as time passes since the migration. I have a laptop on my desk which I have been using to play about with a mailbox used just to send Out Of Office replies to queries. Out Of Office worked fine on it when I left the office on Wednesday, I just tried to use it and now it is getting the same error as a few users have been reporting since the migration.
I can't find anything useful on the web!
Thanks for reading.
S.
ASKER
I have checked the settings in your first post and they are correct. Reading your second post made me think, can you tell me how to check the internal/external URLs for the EWS site using this newfangled IIS?
Cheers,
S.
Cheers,
S.
ASKER
I think I am getting somewhere, I ran Get-WebServicesVirtualDire
S.
S.
ASKER
Update:
I successfully changed the internal URL for EWS and that has not resolved the issue. However I have found something very interesting.
Out Of Office works fine with cached exchange mode off. If I turn Cached mode off delete the users OST and turn it on again Out Of Office continues to work until the users logs off and on again at which time Out Of Office stops working.
Most odd.
S.
I successfully changed the internal URL for EWS and that has not resolved the issue. However I have found something very interesting.
Out Of Office works fine with cached exchange mode off. If I turn Cached mode off delete the users OST and turn it on again Out Of Office continues to work until the users logs off and on again at which time Out Of Office stops working.
Most odd.
S.
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ASKER
I am an idiot. I forgot that the CAS server hadn't been updated with rollup2 all the other servers were but not that one.
Cheers,
S.
Cheers,
S.
am trying this to resolve our OoO issues, but please don't do as I have and install during working hours - what none of the documentation tells you is that it shuts down all the processes and stops your mail server. Red faced explanation to boss ensues...
Check the EWS virtual directory authentication and set it to anonymous and integrated.
Restart the IIS.
Also disbale any proxy settings on the desktop.
Hope this helps,
Shree