I have a Logitech MX5000 and Mouse MX Laser, windows 7 32 bit not reconizing the keyboard

I have a Logitech MX5000 and Mouse MX Laser, windows 7 32 bit not reconizing the keyboard, although I install the latest software, the keyboard still showing not connecting?please advise
i_harfoushAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

mrroonieCommented:
try replacing the keyboards batteries.

can it connect to another machine?
0
LuXODCommented:
Did you install the driver as an administrator? Right-click on the setup-file, run as, administrator.

Or try to unpack the driver to a folder, the start menu, right-click on "My Computer" Device Manager, seek out the keyboard, should have a yellow sign, update driver, choose you folder.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
i_harfoushAuthor Commented:
the keyboard batteries are new, I didnt try to connect it to another machine since this is the only machine I have windows 7 installed  and I dont have license for another machine,

second: I will try the second comment and I will inform u,
0
i_harfoushAuthor Commented:
10x
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Wireless Networking

From novice to tech pro — start learning today.