Hi experts. I've never encountered this problem before. I've supplied my client with a 2007 Word template. I have assigned shortcut keys within the template to various items, such as styles, VBA procedures, autotext. It works perfectly fine on my computer - 2007 running Vista.
However, for my client they don't work at all. The built-in Microsoft shortcuts work, but not the custom shortcuts I've created. The client is using Windows 7.
Does anyone have any idea what could be going on here, and how I can resolve the issue.