Outlook 2007 hangs saving attachments
We have an Ex2003 server with lots of XP clients with Outlook 2007 installed, I have just moved to Win2008 domain controllers (differnet computer names etc to my previous 2003 DC's) one problem that has arisen is that attachments in Outlook 2007 just hang the computer. Opening them in OWA is fine. Is there anything in Outlook that may be looking at an incorrect path or something?
Please note the Exchange server has NOT been upgraded and everything worked fine for many years prior to 2008 upgrade.
Please note the Exchange server has NOT been upgraded and everything worked fine for many years prior to 2008 upgrade.
John
Where are you trying to save the attachments to? Is there a different pointer to your user folders in your Server 2008 setup than you had in Server 2003? Have you tried saving to a different location or locally to test? ... Thinkpads_User
BTW, the point of my first question was, in part, when you Save As in Outlook, where does it point to? and does the location exist? ... Thinkpads_User
ASKER
It hangs trying to initally save, so I assume it is looking fo the default location (my documents?) and then prompting where to save? Once the save to... box appears it will save fine, it is the intial searching fdor deefault location when it hangs.
ASKER
It is definitely looking for a path that doesn't exisit anymore, when I click the paperlclip to attach a file that path it hangs on is old.
I have tried many MS recommended reg changes but no change.
In outlook and word the 'file locations' in Options are correct
HKEY_CURRENT USER\Software\Microsoft\Of
deleted outlook temp path
what to do?
I have tried many MS recommended reg changes but no change.
In outlook and word the 'file locations' in Options are correct
HKEY_CURRENT USER\Software\Microsoft\Of
deleted outlook temp path
what to do?
I would try re-installing Office on one machine (uninstall, restart, reinstall) and see if that has any effect.
Also, do you have an entry in your HOSTS file (system32\drivers\etc) that needs to be revised because of the new server.
When you say you tried Microsoft recommended changes, have you opened a case with them for Server 2008? They should give you free server support (normally very good) to help you to a solution.
... Thinkpads_User
Also, do you have an entry in your HOSTS file (system32\drivers\etc) that needs to be revised because of the new server.
When you say you tried Microsoft recommended changes, have you opened a case with them for Server 2008? They should give you free server support (normally very good) to help you to a solution.
... Thinkpads_User
ASKER
Found it..!
It was the SHARE permission on the Users folder that did not allow access.
What a mission...
It was the SHARE permission on the Users folder that did not allow access.
What a mission...
Interesting. I am not sure why different locations (my first post) would cause the same problem. Thank you for posting back. ... Thinkpads_User
ASKER CERTIFIED SOLUTION
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