Logitech MX 5500 interrupted service with windows 7

i_harfoush
i_harfoush used Ask the Experts™
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I have Logitech MX 5500 and mouse , I ve installed it in windows 7 32 bit (using run as administrator), during the installation it was working fine both(detected the mouse and the keyboard) , after installation when the wizard appears to configure the mouse and the keyboard , stops working at all, I press connect on the mouse and keyboard,not connecting at all!,the wizard is saying ensure that the bluetooth is powered on to discover the both keyboard and mouse, any help
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Craig BowmanIT Services Manager

Commented:
once your devices are discovered try right clicking on them and selecting properties then put a check in the box for HID devices.  See if this helps your issue.

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Commented:
you mean in the device manager?
Craig BowmanIT Services Manager

Commented:
yes
the pc was old I replace it with new machine dell, and it is working without driver also

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