Zenworks Client goes 'offline' and causes us problems. How do I stop it?

It seems that after a period of time the zenworks client goes unused, the client switches itself to 'offline mode', and the pushed app links disappear... this is problematic in Labs and on workstations that people log into remotely.

I can't find any reasoning for this behavior, nor can I find any way to disable this from happening.  

Can you turn it off?  
MU-ITAsked:
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Scott KunauSr. Consultant/Managing PartnerCommented:
You might try to look at the Launcher Configuration on either a user, imported workstation, OU container (right click properties, ZENworks tab, Launcher Configuration, and edit or modify I think).

Look for settings that might cause what you're seeing.  Personally I've not seen the above ever happen in over 14 years of workwith ZENworks (all versions)...I've seen lots of issues but not the above and as such am making a bit of a guess that a launcher config setting might be the culprit.

If you can find something, you can shut off the "go-offline".  I'd also set the refresh of the management agent (another launcher config option) to refresh itself every 15 to 30 minutes depending upon how many workstations you've got and how much you do with ZEN.

Scott
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MU-ITAuthor Commented:
We don't do a tremendous amount with Zen on a schedule, so a timed refresh seems to work for us very well.
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