Print job disappears from queue but does not print - Terminal Services

Printer: HP Officejet Pro 8500
Client Computer - Vista Home Basic
Terminal Server : 2003 Server

When printing from terminal services, to a networked Officejet Pro printer that is installed on the client station, the job leaves the queue in terminal services, and leaves the queue on the client station, but never prints.  Sometimes it will print portions of the document.  The printer seems to be fine when printing directly from the client station.
LVL 4
jkocklerAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

BorfordCommented:
Try using the HP DJ 990C driver. It may just be a driver conflict on the one workstation.

Brian
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
wyliecoyoteukIT directorCommented:
Make sure that the spool settings are "start printing after the last page has spooled"
Any other setting can lead to timeouts where part or all of a job is discarded.
0
jkocklerAuthor Commented:
Fing A.  I will try both of those things.  Thanks for the help!
0
jkocklerAuthor Commented:
This driver change was the fix.  The spool setting mentioned below made sense but had no effect.  
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.