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the system administrator has set policies to prevent this installation....how can I get rid of this problem?

This issue is preventing me from running superantispyware program on my computer.  It is a spyware removal tool.  I have received this message trying to install other things as well.  I am trying to remove a roque antivirus trojan that is trying to get me to buy their software by trying to make me believe my computer is infected.  The rogue software goes by the name
alphaantivir.microsoft.com???
thanks,
capreol
0
capreol
Asked:
capreol
2 Solutions
 
optomaCommented:
What operating system?

Try running Exehelper first
http://raktor.net/exeHelper/exeHelper.com

Then scan with Hitmanpro
http://www.surfright.nl/en/hitmanpro
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ry_berkCommented:
You probably need to be set as a local admin on the machine.

Have you checked that yet?

Right click on My Computer and Click Manage
Go to Local Users and Groups
Check to see if your name is in the Administrator group.
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Thomas Zucker-ScharffSystems AnalystCommented:
For any serious removal to take place you would need to be able to run as local admin - ry_berk is totally correct.  Many times admins will not set the primary user, or any user as an admin to limit damage that can be done by an infection.  This doesn't always work, but is a good practice.
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mcsweenSr. Network AdministratorCommented:
Is this computer a member of an Active Directory?  You might have some software restriction policies set; or the virus could have created software restriction policies.

Start, Run, rsop.msc

Look for any policies configured under Computer Config\Windows Settings\Security Settings\Software Restriction Policies

Also check the same node under User Config
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capreolAuthor Commented:
The primary user was not set as admin.
And the admin could not run the antimalware
software because the virus had restricted the admin
from doing that.
0
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