Richard Christensen
asked on
the system administrator has set policies to prevent this installation....how can I get rid of this problem?
This issue is preventing me from running superantispyware program on my computer. It is a spyware removal tool. I have received this message trying to install other things as well. I am trying to remove a roque antivirus trojan that is trying to get me to buy their software by trying to make me believe my computer is infected. The rogue software goes by the name
alphaantivir.microsoft.com
thanks,
capreol
alphaantivir.microsoft.com
thanks,
capreol
You probably need to be set as a local admin on the machine.
Have you checked that yet?
Right click on My Computer and Click Manage
Go to Local Users and Groups
Check to see if your name is in the Administrator group.
Have you checked that yet?
Right click on My Computer and Click Manage
Go to Local Users and Groups
Check to see if your name is in the Administrator group.
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ASKER
The primary user was not set as admin.
And the admin could not run the antimalware
software because the virus had restricted the admin
from doing that.
And the admin could not run the antimalware
software because the virus had restricted the admin
from doing that.
Try running Exehelper first
http://raktor.net/exeHelper/exeHelper.com
Then scan with Hitmanpro
http://www.surfright.nl/en/hitmanpro