xyntekinc
asked on
Blackberry Web Desktop Manager - Users can't login
Installed BESX onto SBS 2008 R2 and that works just fine. Added two users in the bb administration console. Attempt to login as one of those two users and I get an error that says something along the lines of the username or password is incorrect. Not matter what I try, I cannot get my users to login with the web desktop manager so I can add their device. I've read that it has something to do with blackberry not being able to authenticate against LDAP, but can't figure that out.
Gary Cutri
Hi, please try and logon again and then refer to the BAS-AS log file.
ASKER
Where do I find the BAS-AS log file?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Matt-
Can you please elaborate on this. How do you go about elevating AD? Be specific.
Can you please elaborate on this. How do you go about elevating AD? Be specific.
Hi xyntekinc,
Open 'Server Manager', expand 'Roles' expand 'Active Directory Domain Services', expand 'Active Directory Users and Conmputers'.
You should see your domain, right click and select 'Raise Domain Functional Level' (see pic)
You should then see the only option is to raise the domain level to 2008, assuming of course that it is not at 2008 level already.
Raise-Domain.jpg
Open 'Server Manager', expand 'Roles' expand 'Active Directory Domain Services', expand 'Active Directory Users and Conmputers'.
You should see your domain, right click and select 'Raise Domain Functional Level' (see pic)
You should then see the only option is to raise the domain level to 2008, assuming of course that it is not at 2008 level already.
Raise-Domain.jpg
ASKER
keats -
Thanks for the info. Its currently set to 2003 level, so raising is an option. My hesitation is that changing to 2008 is not reversible. I'm also not sure what else this change will effect. Any idea?
Thanks for the info. Its currently set to 2003 level, so raising is an option. My hesitation is that changing to 2008 is not reversible. I'm also not sure what else this change will effect. Any idea?
Hi,
As far as I know, you only need to stay in 2003 mode if you use (or plan to use) 2003 Domain Controllers also. Have a look at these: http://technet.microsoft.com/en-us/library/cc771216(WS.10).aspx
http://technet.microsoft.com/en-us/library/cc527545(WS.10).aspx
As far as I know, you only need to stay in 2003 mode if you use (or plan to use) 2003 Domain Controllers also. Have a look at these: http://technet.microsoft.com/en-us/library/cc771216(WS.10).aspx
http://technet.microsoft.com/en-us/library/cc527545(WS.10).aspx
ASKER
You're right. I did some reading on this topic and it involves how the DCs talk with each other. It does not effect the users or the applications. In our case, we have one DC - a SBS 2008 box. No other servers will be installed at this location. I'll make the change this weekend just in case the server happens to crash. Will post results after complete. Hopefully this fixes my issue.