kam_uk
asked on
BES activation queries
Hi
We are running BES 4.1.6 with Exchange 2007 SP1.
Occasionally, we either need to:
i) Activate a user on a BB device that someone else had previously used
ii) Reactivate a user on their device
I was wondering - do we need to wipe handheld and also recreate the user-to-be-activated's BES account?
I remember reading that since BES and the BB agree to encryption keys upon activation, if there is anything to do with reactivation it's worth completely wiping the device and also recreating the BES account?
Cheers guys.
We are running BES 4.1.6 with Exchange 2007 SP1.
Occasionally, we either need to:
i) Activate a user on a BB device that someone else had previously used
ii) Reactivate a user on their device
I was wondering - do we need to wipe handheld and also recreate the user-to-be-activated's BES account?
I remember reading that since BES and the BB agree to encryption keys upon activation, if there is anything to do with reactivation it's worth completely wiping the device and also recreating the BES account?
Cheers guys.
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When assigning a BB to a new user it will see the PIN no and assign it to the new user that your adding