Unable to display the folder. The inbox folder cannot be found.

Hi. When a user attempts to open another users mailbox (in this case the user administrator (of the domain)), I am getting the following error:
Unable to display the folder. The inbox folder cannot be found.

I have done some of my own research and found that it could be a security issue or a global address list synch problem.

However, the user administrator has all necessary permissions (I believe) to access the users inbox AND I did a resynch on the administrators GAL from the workstation.

Does anyone have any suggestions? I reviews what I could find here at EE and none of the answers worked.... help?

Thanks -

Bob
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NotSoKlearAsked:
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Rick FeeMessaging Engineer - Disaster Recovery EngineerCommented:
Yes this is due to rights access...I'm guessing you have Exchange 2003, its a bit more indepth.

Here is a good article that should get you straighten out:

http://www.petri.co.il/grant_full_mailbox_rights_on_exchange_2000_2003.htm

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Satya PathakLead Technical ConsultantCommented:
Okay can you please tell me you are facing an issue with OWA or outlook?
Also provide me which version Exchange you are using like 2k3 or 2k7 or 2k10?
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NotSoKlearAuthor Commented:
Satya -
The issue is with outlook 2003.

The version of exchange is Exchange 2003 - updated to latest service pack.

EndureKona:

Ill take a look at that link to see if it will help me.

Thanks,

Bob
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