Unable to display the folder. The inbox folder cannot be found.

Hi. When a user attempts to open another users mailbox (in this case the user administrator (of the domain)), I am getting the following error:
Unable to display the folder. The inbox folder cannot be found.

I have done some of my own research and found that it could be a security issue or a global address list synch problem.

However, the user administrator has all necessary permissions (I believe) to access the users inbox AND I did a resynch on the administrators GAL from the workstation.

Does anyone have any suggestions? I reviews what I could find here at EE and none of the answers worked.... help?

Thanks -

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Rick FeeMessaging Engineer - Disaster Recovery EngineerCommented:
Yes this is due to rights access...I'm guessing you have Exchange 2003, its a bit more indepth.

Here is a good article that should get you straighten out:


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Satya PathakLead Technical ConsultantCommented:
Okay can you please tell me you are facing an issue with OWA or outlook?
Also provide me which version Exchange you are using like 2k3 or 2k7 or 2k10?
NotSoKlearAuthor Commented:
Satya -
The issue is with outlook 2003.

The version of exchange is Exchange 2003 - updated to latest service pack.


Ill take a look at that link to see if it will help me.


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