I have a client with a Dell Latitude E5500 laptop running Windows XP Pro with SP3. When we try to access a particular application in the Citrix environment, which itself is accessed through the web interface, the error in the screen shot comes up.
"The remote session was disconnected because there are no Terminal Server License Servers available to provide a license. Please contact the server administrator"
The Citrix server itself is operated by another entity, thus I do not have access to it or any details on it. No other user so far is having this problem.
The user can access Citrix as well as the application from any other computer. I have uninstalled and reinstalled versions 11.1 and 12.0, never were they both on the system at the same time. Both of these versions have been validated by the entity operating the server as compatible with their setup.
The system was re-imaged recently. When the image was created, XenApp worked.
The same version XenApp 11.1, from the same install file, was recently installed on another user's laptop and works perfectly fine.
We've narrowed the problem down to just this one system. What do I need to do to resolve this?