Cisco WLC 4400 password reset or recovery

Anyone know how to recover a lost password or reset the password on a Cisco WLC 4400?
thanks
NKeeverAsked:
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naykamCommented:
Is it the default root password? Can you get access to the shell at all?
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NKeeverAuthor Commented:
No it is not the default password and I am not able to access the shell.
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naykamCommented:
Any version prior to 5.1, there is no option but factory reset.

Can you access the controller via WCS ? The only other way is to create a new user inside WCS.

Other than that - looks like a factory reset.
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NKeeverAuthor Commented:
Factory reset would be fine. Can you help with it>
thanks
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NKeeverAuthor Commented:
Thanks
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