How can i stop HP Laserjet P4014 saying unable to connect?

We have recently installed a pritner at 1 of our client sites, the printer works fine but if a user sends a very large job it says unable to connect to all printers on machine, the document prints fine but then this means the printer are out of action for around 5 minutes, when you hit refresh they all say connect again, we have tried various things;

Installed new drivers, deleted and readded printers from machine, set print to directly to the printer, rebooted printer various times, we have even rebooted the server the printer was on...

Any other suggestions?
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Please provide the exact error message. Also let us know the OS?
SummerhitsAuthor Commented:
There is no error message all the printer says is unable to connect temporarily, the servers operating system is Windows Server 2003, i have found some errors in event log which are;

Faulting application spoolsv.exe, version 5.2.3790.3959, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x000000000003aef2.
For more information, see Help and Support Center at

The Print Spooler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
It's either a driver on the server or a workstation - the submitted job can't be correctly processed by the spooler.

How large is the job? I've seen 1.5Gb jobs process correctly, although these were to moire capable devices.

Try this:
Printer Setttings:
Advanced Tab, Untick "enable advanced printing features"
Advanced Tab, Print Processor Button, Set to WINPRINT and RAW


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.