Dell Wireless Utility Error
I am unable to obtain a wireless connection. When I try to open Dell Wireless Utility, I receive a Wireless Configuration error: Internal configuration is inconsistent. Please restart the machine to resolve the problem. When I reboot the machine, the same problem occurs. Other computers in the same local area can access wireless. I am using a Dell Precision M4300 running Windows XP Professional. The card is a Dell Wireless 1505 Draft 802.11n WLAN Mini-Card. It was working without any problem for the last two years, the last time being a few days ago. Please help me get connected again!
Thanks,
Bob
Thanks,
Bob
Hi Bob,
If you are using any 3rd party utility to control Dell Wireless card, uninstall it,
go to run, tyep "services.msc", change startup type of "Wireless Zero Configuration" service to "Automatic" and also start the service.
go to "Network connections" in control panel, open wireless network connection properties, go to wireless networks tab, enable "use windows to configure my wireless network settings".
This will allow windows to handle the wireless network card and your problem should goaway.
-Kamal
If you are using any 3rd party utility to control Dell Wireless card, uninstall it,
go to run, tyep "services.msc", change startup type of "Wireless Zero Configuration" service to "Automatic" and also start the service.
go to "Network connections" in control panel, open wireless network connection properties, go to wireless networks tab, enable "use windows to configure my wireless network settings".
This will allow windows to handle the wireless network card and your problem should goaway.
-Kamal
If it does not continue to connect after attempting the above steps, try removing the device in dev mgr and restarting your machine. let it install and see if that clears up the issue.
ASKER
edbedb: I checked the adapter in the device manager as you recommended. The Dell Wireless card was listed, and it was not flagged. Since it was "okay," I uninstalled the Dell Wireless Utility as you suggested, and now the device is no longer listed in the Device Manger. There is now a yellow question mark for "Other devices" and a yellow question mark under it for "Network Controller."
It seems like for whatever reason the un-installation took the device driver out? I am stuck overseas without a functioning wireless card and am using someone else's computer to get the information to help solve this. Please help, anyone! Thanks, Bob
It seems like for whatever reason the un-installation took the device driver out? I am stuck overseas without a functioning wireless card and am using someone else's computer to get the information to help solve this. Please help, anyone! Thanks, Bob
Hi,
you should not uninstall the driver.
install back the DELL drivers for your wireless card.
but dont use the dell application utility. just remove it from startup or close it manually.
Now follow the procedure I've given in my previous comment. That will definitely solve your problem.
-Kamal
you should not uninstall the driver.
install back the DELL drivers for your wireless card.
but dont use the dell application utility. just remove it from startup or close it manually.
Now follow the procedure I've given in my previous comment. That will definitely solve your problem.
-Kamal
ASKER
Kamal,
See thread immediately above. I ran "services.msc", changde startup type of "Wireless Zero Configuration" service to "Automatic" and also started the service as you suggested. When I go to "Network connections" in control panel, I do not see any listing for wireless network, only Dial-up , LAN or High-Speed Internet, or Wizard. Under LAN or High-Speed Internet, there is no listing for a wireless connection.
Do you have a solution for getting the system to recognize the embedded Dell Wireless card?
Thanks,
Bob
See thread immediately above. I ran "services.msc", changde startup type of "Wireless Zero Configuration" service to "Automatic" and also started the service as you suggested. When I go to "Network connections" in control panel, I do not see any listing for wireless network, only Dial-up , LAN or High-Speed Internet, or Wizard. Under LAN or High-Speed Internet, there is no listing for a wireless connection.
Do you have a solution for getting the system to recognize the embedded Dell Wireless card?
Thanks,
Bob
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SOLUTION
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If it looks okay I would use Add or Remove software and uninstall the Dell Wireless Utility and use the standard Windows utility to connect.