Hi everyone, at my organization we have a Lotus Domino server.
I think we are running Domino 8 and using a mix of Notes 7 and Notes 8.
On the company's internal network we are having no issues at all with Lotus Notes. However mobile users are having issues connecting with their laptops when at home. They USED to be able to just take their laptops home and be on a wifi network and open their notes clients and it would refresh with mail.
Now however they receive an error message saying it cannot connect. If they connect to the company network via VPN they are fine.
This problem must in someway be related to a recent connection/firewall change. We have two internet sources, a cable line and a T1. We recently dropped our T1 service and changed to a DSL line (this is a backup service in the event our Cable line goes down).
We previously had a 3 static IP block on the T1 line and had some pointing to some internal websites, etc. Our firewall was essentially setup to accept ANY external data from the Lotus Notes/Domino ports and send to our Domino server. I have updated our firewall to add the new DSL line and remove the T1. Everything seems to be working fine from that way. With the exception that users can't connect from the outside.
Does anyone have any ideas what the problem might be? Is there somewhere in the Domino server that it stores a specific IP that it tries to reach by chance or does it just resolve a name, (ie: mail.mydomain.com)? Thanks for any assistance you can offer.