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backer-m

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Printing issues Dynamics GP

Our requirements is : Sales order from 13  locations have to be printed in a printer  in central warehouse. Number of sales order per day : 300,
We have customized crystal report. All the locations are connected through terminal server.

What is the best suggestion in the above scenario.
Is it the good idea not printing from locations to central warehouse ?

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steveoskh

Is this theoretical, you are not doing this now and want to start printing centrally?  Or you are currently doing this and have some issue or problem?   My comments assume that this is a new project.

Who will initiate the printing?  If it is someone at the 13 locations, how will they know that it printed successfully.  I would be concerned with lost or missing orders.  Or you would need some procedure to reconcile orders taken against those printed.  I would set it up to have the warehouse control printing of the sales orders.

300 a day is not heavy volume.  I assume they are not evenly spaced, so lets say they all come in the first 3 hours of the day and each order is 4 pages.   1,200 pages over 3 hours is 7 pages a minute on average.   On a printer working at 25 page per minute it would take 48 minutes to print 1,200 pages.  
Printer speed may or may not be an issue for you but is something to consider.   If you are doing calculations on printer speed, make sure you use a realistic actual speed and not the speed quoted for the printer.  

Wan or network connection reliability may be a factor to consider.  What happens if the link is down?   Is the GP server/report server at the Central warehouse?   We also print to remote locations and our preference is to have the print server at database server location.  That way queuing the report is not dependant on the wan link.

It was recently announced that Dynamics is moving away from Crystal Reports.  Probably won't affect you in right now, but may be a long term direction consideration.
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ASKER

We have reliable Wan connection and currently using on Unix platform without any issues. We have printe servers in our central warehouse.

My concern is Using GP on Terminal servers and crystal report


We have used GP with Terminal Server without problem.
Unpatched GP 10 is not supported on 2008 Terminal Server.   One of the service packs solved the issue.
While this should all technically work with no problem with the proper setup and licensing, I believe you would have to have a Crystal license for each Terminal Server user to do this properly.

Have you considered using an add-on product for GP and Crystal Reports that can print your Crystal reports directly from GP?  this might make it a lot easier for your users.
mum, please inform if you know that  product
mum, please inform if you know that  product
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Victoria Yudin
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