Response Group Deploy Failure OCS 2007 R2


When I launch the Web Interface to deploy a new Response Group, I get the following message:

Response Group Deploy Failure  
  You are not allowed to create new Response Groups.  
  Click here to return Home.  

I am a member of RTCUniversalServerAdmins.  I even created a second ID, added it to the domain admin and RTCUniversalServerAdmin groups and tried with that.  Still no luck.

Can anyone assist me here?  I am running OCS 2007 R@ on Windows 2003 x64


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There are a couple other things you may want to check:

Also make sure you've logged off and back onto the server with that account after adding it to the security group; the token needs to update the group memebership.

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wdurrettAuthor Commented:
Thanks Jeff.

I followed all the steps and still have the same issue.  I found the following on my OCS Event Log:

A user could not be authenticated on the Response Group Service Configuration Tool.
Cause: Anonymous authentication may be enabled for the /Rgs virtual directory on the web server.
Disable anonymous authentication for the /Rgs virtual directory on the web server.

So I went and disable anonymous authentication for the /Rgs virtual directory.  After I did that, I got "HTTP Error 401.2 - Unauthorized: Access is denied due to server configuration" when I tried to login with the admin user name and password.

Any other suggestions?
wdurrettAuthor Commented:
Thanks everyone.  I was able to get this to work by fixing SPN.
wdurrettAuthor Commented:
Split points for the help.  Thanks!
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