pcmsitag1
asked on
Shadowing on Xenapp 5/Windows 2008 only works for 2-3 minutes then can't see user's desktop
I have tried to shadow from both an RDP session into a Citrix server, then right-click on a user to shadow; and I tried to log into a Citrix server and launch the shadow taskbar. We are able to see/control what the user is doing just for a minute or two, then we only see what was last left up on the user's desktop.
Is there a rollup, permission's issue, firewall port, misconfiguration that would cause or fix such an issue? Please advise if you have any suggestions.
Thanks!
Is there a rollup, permission's issue, firewall port, misconfiguration that would cause or fix such an issue? Please advise if you have any suggestions.
Thanks!
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER