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Also I tried to shadow from both an RDP session to a Xenapp server and shadow a user from the AMC as well as from a ICA session logged in as a Citrix administrator to a published desktop. &nbsp;Both ways resulted in lossing viewing capabilities of the end user. &nbsp;I could see their desktop still and launch application but they could not see what I was doing nor could I see what they were doing. &nbsp;Weird I know. 
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Also I tried to shadow from both an RDP session to a Xenapp server and shadow a user from the AMC as well as from a ICA session logged in as a Citrix administrator to a published desktop.  Both ways resulted in lossing viewing capabilities of the end user.  I could see their desktop still and launch application but they could not see what I was doing nor could I see what they were doing.  Weird I know.

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I have tried to shadow from both an RDP session into a Citrix server, then right-click on a user to shadow; and I tried to log into a Citrix server and launch the shadow taskbar. &nbsp;We are able to see/control what the user is doing just for a minute or two, then we only see what was last left up on the user's desktop.<br />
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Is there a rollup, permission's issue, firewall port, misconfiguration that would cause or fix such an issue? &nbsp;Please advise if you have any suggestions.<br />
Thanks!
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I have tried to shadow from both an RDP session into a Citrix server, then right-click on a user to shadow; and I tried to log into a Citrix server and launch the shadow taskbar.  We are able to see/control what the user is doing just for a minute or two, then we only see what was last left up on the user's desktop.

Is there a rollup, permission's issue, firewall port, misconfiguration that would cause or fix such an issue?  Please advise if you have any suggestions.
Thanks!

Shadowing on Xenapp 5/Windows 2008 only works for 2-3 minutes then can't see user's desktop

The Microsoft Server topic includes all of the legacy versions of the operating system, including the Windows NT 3.1, NT 3.5, NT 4.0 and Windows 2000 and Windows Home Server versions.

Microsoft Server OS

Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.

Citrix

Windows Server 2008 and Windows Server 2008 R2, based on the Microsoft Vista codebase, is the last 32-bit server operating system released by Microsoft. It has a number of versions, including including Foundation, Standard, Enterprise, Datacenter, Web, HPC Server, Itanium and Storage; new features included server core installation and Hyper-V.