I just installed a maintenance kit for my HP LaserJet 4014n and followed all of the instructions that came with the kit, but when I got to the part about resetting the maintenance kit counter I ran into a problem. The instructions say to:
1. Turn the product power off and then on.
2. When XXX MB appears on the control-panel display, press and hold down the OK button until all three control-panel lights flash once, and then stay on. This might take up to 10 seconds.
3. Release the OK button and press the up arrow to scroll to NEW MAINTENANCE KIT.
4. Press OK to reset the maintenance-kit counter.
My Problem: "NEW MAINTENANCE KIT" is not one of the menu options. The only options are:
EMBEDDED LAN DISABLE
So I'm stuck. Anyone have any ideas for how to get my HP 4014n to recognize the new maintenance kit?