receiving new mail in OWA but not Outlook 2003

receiving new mail in OWA but not Outlook 2003
ThabieAsked:
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ThabieAuthor Commented:
receiving new mail in OWA but not Outlook 2003
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B HCommented:
ok, we'll need a little bit more detail... but here's a few things to look at...

is the OWA username exactly the same as the one set up in outlook?

if you don't open owa, do you see the new email in outlook?  there might be a rule that quickly forwards it to a subfolder in the inbox.

can you send from outlook?

obviously outlook isn't set up properly, so we're trying to figure out why.  you might just want to delete that outlook profile and recreate it
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ThabieAuthor Commented:
i have reconfigured the outlook for many times, removing the profile and adding it again but what is strange i have moved 1 user from the problematic server on the other server she can access outlook with a client outlook
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B HCommented:
wait you have 2 exchange servers?

please describe a little more about your setup so we can get you the right answer.  as of now, there are to many unknown's
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ThabieAuthor Commented:
I HAVE 9 VIRTUAL SERVERS HAVE MOVED USERS ACROSS AND AFTER MOVING SOME USERS TO THIS NEW VIRTUAL SERVER THE PROBLEM STARTED RUNNING EXCH 2003 SP2 ACROSS
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MegaNuk3Commented:
What does Outlook show in the Inbox? nothing? or do you get an error when trying to access it?

Have you tried Outlook /safe ?
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MegaNuk3Commented:
If you try and edit the Junk Mail lists in OWA do you get an error?
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ThabieAuthor Commented:
THANK YOU
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MegaNuk3Commented:
Thanks for the points. What was the final solution? To clear the users junk mail lists?
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