Link to home
Start Free TrialLog in
Avatar of storkyIV
storkyIVFlag for United Kingdom of Great Britain and Northern Ireland

asked on

The handle is invalid on setup.exe

Hi all,

I have just received some new software on cd's and each time I try to install it (3 different programs on 3 different discs) on either XP or windows 7, I get "The handle is invalid" error message.

The only common factor I can think of is that we use Symantec Endpoint Protection.
I have disabled it, however I still receive the error message.

I have tried this now on 3 computers, with 2 different admin accounts

Am I missing something here?

Avatar of Tripyre
Tripyre

Are you the local admin on the PC?  Right click on the install executable and click run as administrator.
ASKER CERTIFIED SOLUTION
Avatar of jhalapradeep
jhalapradeep
Flag of India image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of storkyIV

ASKER

I am the domain admin.
On the windows 7 machine I have tried the right click > run as but with no success.
I have also tried running with different credentials on the XP machine with no joy.
Hi Pradeep,

Thanks for that, but is the only answer to open this up to the whole domain, or can it be set individually?
Hi This can be set individually.

All you need to do is create a group and move the clients which u want  this policy to be activated or deactivated.
-YOu can disable policy inheritance on that group and then make the policies non shared. so this should work absolutely fine.

Regards,
pradeep Jhala
Many thanks Pradeep, it worked for the whole domain, I just need to set up a new group now.