timwatsonuk
asked on
Slow moving mail items to public folders over VPN
Hi
We have a remote office with users connected to Exchange 2003 in the main office via an ADSL VPN. These users are trying to move existing mail items from their mailboxes into newly-created public folders. However, they are reporting that for large attachments, the PC just hangs for several minutes. This would suggest that Outlook is actually uploading the whole mail, on average 20MB in size, over the VPN rather than just moving it within Exchange. Can anyone confirm that a drag and drop from Outlook does indeed upload the mail again rather than simple updating the database? If this is the case, are there any workarounds short of advising all staff to visit the main office to move their old mail to public folders?!?!
We have a remote office with users connected to Exchange 2003 in the main office via an ADSL VPN. These users are trying to move existing mail items from their mailboxes into newly-created public folders. However, they are reporting that for large attachments, the PC just hangs for several minutes. This would suggest that Outlook is actually uploading the whole mail, on average 20MB in size, over the VPN rather than just moving it within Exchange. Can anyone confirm that a drag and drop from Outlook does indeed upload the mail again rather than simple updating the database? If this is the case, are there any workarounds short of advising all staff to visit the main office to move their old mail to public folders?!?!
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Unfortunately, there is no work around that I'm aware of.
JJ
JJ
I second that I dont believe there is a work around.
ASKER
A move to Exchange 2007 could be on the cards for this year. Does 2007 handle Outlook drag and drops the same way?
Yes, it handles it the same way.
JJ
JJ
Do you have the below fixed applied
http://support.microsoft.com/kb/885904
what about configuring the user profile (with all the archive files) on the machine on same LAN where you have Exchange server running and then drag and drop from this machine?
http://support.microsoft.com/kb/885904
what about configuring the user profile (with all the archive files) on the machine on same LAN where you have Exchange server running and then drag and drop from this machine?
ASKER
Is there any workaround, like OWA, switching off cached mode or anything like that? For remote users with 3 years of emails to move across to public folders, this is a real problem.