Slow moving mail items to public folders over VPN

Hi

We have a remote office with users connected to Exchange 2003 in the main office via an ADSL VPN. These users are trying to move existing mail items from their mailboxes into newly-created public folders. However, they are reporting that for large attachments, the PC just hangs for several minutes. This would suggest that Outlook is actually uploading the whole mail, on average 20MB in size, over the VPN rather than just moving it within Exchange. Can anyone confirm that a drag and drop from Outlook does indeed upload the mail again rather than simple updating the database? If this is the case, are there any workarounds short of advising all staff to visit the main office to move their old mail to public folders?!?!
timwatsonukAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Jamie McKillopIT ManagerCommented:
Hello,

Yes, a drag and drop from a mailbox to a public folder is done from the PC, not within Exchange.

JJ
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
timwatsonukAuthor Commented:
Thanks JJ.

Is there any workaround, like OWA, switching off cached mode or anything like that? For remote users with 3 years of emails to move across to public folders, this is a real problem.
0
Jamie McKillopIT ManagerCommented:
Unfortunately, there is no work around that I'm aware of.

JJ
0
Make Network Traffic Fast and Furious with SD-WAN

Software-defined WAN (SD-WAN) is a technology that determines the most effective way to route traffic to and from datacenter sites. Register for the webinar today to learn how your business can benefit from SD-WAN!

ry_berkCommented:
I second that I dont believe there is a work around.
0
timwatsonukAuthor Commented:
A move to Exchange 2007 could be on the cards for this year. Does 2007 handle Outlook drag and drops the same way?
0
Jamie McKillopIT ManagerCommented:
Yes, it handles it the same way.

JJ
0
Khurram Ullah KhanCommented:
Do you have the below fixed applied
http://support.microsoft.com/kb/885904

what about configuring the user profile (with all the archive files) on the machine on same LAN where you have Exchange server running and then drag and drop from this machine?
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.