remote printer install on Windows 7

hello,

We are starting to get more windows 7 machine in our network and since we have 10 locations, we need to be able to remotely install printers via windows explorer.

However, on our windows 7 machines, we keep getting the following error:

"You do not have sufficient rights to perfom this operation."

The machines are part of a domain and domain administrators are trying to do this [even the login Administrator].

What are we missing?

Thank you for any help...

Mike
LVL 1
mbarnesseoAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
For one remote Windows 7 machine, where someone can manage it, lower or temporarily turn off User Account Control and see if that helps you to install the printer.  Let us know and then we can go from there.
... Thinkpads_User

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Rory de LeurConsultant End-User ComputingCommented:
Try to rename your printerqueue to 8 characters, it worked for me
mbarnesseoAuthor Commented:
I should of mentioned that... we have UAC bottomed out...  
We have tried the normal [what we consider normal anyway] but it no worky... it be deaded...
 
Mike
 
SolarWinds® VoIP and Network Quality Manager(VNQM)

WAN and VoIP monitoring tools that can help with troubleshooting via an intuitive web interface. Review quality of service data, including jitter, latency, packet loss, and MOS. Troubleshoot call performance and correlate call issues with WAN performance for Cisco and Avaya calls

mbarnesseoAuthor Commented:
We don't even get that far.  We click on the add printer button in windows explorer and then we get the error message...
Mike
 
Skol2uCommented:
Are you connecting to the Win7 machines remotely or is someone sitting there going to IE and then getting the message?  If they're there - are they logged on to the machine as an admin locally OR do they have admin rights within the Domian rights to add a device to the local machine?  
mbarnesseoAuthor Commented:
Found it we believe...  
User Account Control: Run all Administrators in Admin Approval Mode under local security policy.  It was disabled...
We are going to reimage the tablet and try again just to make sure...
Mike
 
JohnBusiness Consultant (Owner)Commented:
Please let us know. UAC casuses all kinds of little issues. ... Thinkpads_User
mbarnesseoAuthor Commented:
yes, it was the UAC.
Sorry about the late response.
Mike
 
JohnBusiness Consultant (Owner)Commented:
The first post to your question was to suggest User Account Control, and that then was ultimately the problem.

... Thinkpads_User
mbarnesseoAuthor Commented:
Thanks Thinkpads_User...

didn't see that.. will give that one the points...

again.. thanks
mbarnesseoAuthor Commented:
Just re-read that post.  

I'm fine giving the points but that is not exactly what the issues was.  We have the UAC as low as it would go but you also had to tell it to Run all Administrators in Admin Approval Mode under local security policy.

just wanted to point that out.

Mike
mbarnesseoAuthor Commented:
thank again
JohnBusiness Consultant (Owner)Commented:
Thank you and is was good to work with you. .. Thinkpads_User
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.