having a problem with one of our office PC that is running Windows 7 Ultimate 32-bit. Got in this morning and could not access the internet one of of the profiles. Tried going into another profile to check it and that profile will not load at all, just hangs at a black screen w/ the cursor. I am able to move the cursor but no amount of keyboard smashing will work. Booted into the Computer Repair option on boot-up and attempted to run a System Restore and got the following: rstruie.exe - Application error instruction at 0x742629e7 referenced memory at 0x028b91ca could not be accessed. I'm currently running a chkdsk /r
Just an FYI, no new hardware has been added and according to the main system restore screen there was a windows update performed early this morning.
Any further ideas on what may have happened?