jstaron7
asked on
HP Laserjet 6P will not print a Word 2007 document
Hi,
My HP Laserjet 6P will not print a Word 2007 document. However, it prints text documents just fine. Please advise.
Thanks,
Joe
My HP Laserjet 6P will not print a Word 2007 document. However, it prints text documents just fine. Please advise.
Thanks,
Joe
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ASKER
Thanks,
Joe
Joe
ASKER
What Windows OS do you have? = XP
Is that the windows-included driver for the printer?
Is there any reaction from the printer, when you start a print job? = NO
Try to install a new printer driver, which you can download from HP. Use the PCL5 Driver for your system.
II think it's a Word 2007 compatibility problem since it prints other docs just fine.
Thanks,
Joe